13 of 14 people found the following review helpful
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This review is from: BitDefender Total Security 2013 - 3 User 1 Year (PC) (CD-ROM)
I purchased this item and immediately had problems trying to install it. I called the 24hr helpline number on the case and no one answered. I then found another number through the internet and finally got to speak to someone who didn't have a clue how to resolve the problem.
I was told to try this and try that and still it wouldn't install, finally I was told to leave it with them and they would find a solution and get back to me within 48hrs. Two week later I get an email apologizing for taking so long but hopefully now they had found the problem.
As it so happened I had gone back to my existing security provider Kaspersky and installed it in minutes long before waiting on Bitdefender getting back to me.
Do not purchase this unless you want trouble.
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Initial post: 1 Feb 2013 18:01:24 GMT
Charlie C. says:
I've had no problems at all installing to my PC.
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