Customer Review

4 of 5 people found the following review helpful
1.0 out of 5 stars Not Fit For Purpose, 6 Aug. 2013
This review is from: HP CM749A OfficeJet Pro 8600 e-All-in-One (Print, Scan, Copy, Fax, Web) (Accessory)
DO NOT buy one of these. It is a PoS.

Apart from the incredibly crude printer driver, shorn of even the most basic functions like the ability to change the % size of what you print, it is, apparently, designed to break down irretrievably after 12 months and 3 weeks (that's 3 weeks after the warranty expires).

It has been used none too heavily for just over a year. Considering its a printer for a small office, it has been far from flogged. So, Thursday afternoon the document feed developed an intractable problem. It shredded everything fed into it and jammed horribly. Friday morning it failed to print anything, "pick up motor stall" it said, none too helpfully. This appeared to mean that the motor that pulls paper out of the try and into the sinister interior of the machine to print is kaput.

Obviously, you're on Amazon. Well done, that means that, unlike me, you were not stupid enough to buy your printer from Fleece Me World, who promptly denied all responsibility for flogging me some expensive junk that fails after a year.

So, in conclusion, it does basic things to an adequate standard for a very limited period of time, then breaks. At £220 for a year's use plus ink, it would have been cheaper to go to KallKwik with a memory stick every time I wanted to print something. What a pile of junk (well, that is quite literally all mine is now). This printer is my most expensive mistake to date.
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