Customer Review

2 of 2 people found the following review helpful
3.0 out of 5 stars Brilliant sound but build quality is poor, 7 May 2011
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This review is from: Klipsch Image X10i Noise Isolating In-Ear Headset with 3-Button Mic for iPhone / iPod - Black (Electronics)
Welcome to my review, let me start by saying that I love my music and was fed up of listening to it being murdered by the bundled Apple headset from my iPhone, so in the last 3 years I have owned the following headphones - Bose QuietComfort 3 Acoustic Noise Cancelling On-Ear Headphones QC3, Monster Beats by Dr. Dre Studio High Definition Headphones - Black, Klipsch Image - High Performance Noise-Isolating In ear headphones, Monster Beats by Dr. Dre Solo HD with ControlTalk Headphones - Black, looking to find the perfect ones for me was not easy :D

Well it has taken me quite a while and a fair bit of money to reach this point, when I had the Bose QC3 I was generally happy with them, they were excellent on the plane but the sound distorted at the top end and they lacked bass!! I then heard the hype about the Studios by Dre and decided to sell the Bose to fund them (big mistake) I returned them within 2 days, leaked way too much sound and felt cheap and nasty.

So again I was on the look out for a replacement, I decided on the Klipsch Image - High Performance Noise-Isolating In ear headphones, I loved them, amazing sound from such a small unit, perfect for the gym, on the plane, at home infact they ticked everybox minus one.....the ability to change volume/track from the wire, however no big deal I lived with it. All was well until one day my "better" half decided to run the dyson over them, bye bye headphones, apparantly it was my fault for leaving them lying about, I suppose she was right!! Thank god for insurance, 50 excess paid and I received a 170 Amazon gift voucher.

Next I went for the Solo HD's, I should have learned from the experience of the Studios, after about a week one of the ear cushions came away as I was walking around on holiday and was lost, never buying a Monster product again!!! Amazon were great and issued a refund, there was no doubt in my mind what I was going to buy now, Klipsch Image X10i Noise Isolating In-Ear Headset with 3-Button Mic for iPhone / iPod - Black!!!

So they arrived today, the control functions work perfectly with my iPhone 4, I must say that I don't think they sound as great as my X10's did but I am sure that is just because they are new, after a bit of "burn in" they will be as fantastic as my X10's were.

If you can afford to spend 170 on headphones then I would urge you to try these, the sound is just amazing, so warm with tight punchy bass. Well balanced for all music types from dance to classical. I am not sure there is any others that can compete at this price point.

One criticism I have is that the case you get with the X10/X10i is too small in my opinion, I don't want to crush my 170 headphones into a tiny case, Klipsch should still use the larger case they used to have in my opinion.

With these headphones you must try all the different ear buds to get the perfect fit, the large double flange ones work best for me but I have decided to have some custom ear moulds made by ACS, once I have these then I am sure the Image X10i will be the ultimate listening experience for me!!!!

These do need handled with care, I can see them being very fragile, have seen on Klipsch forum the strain reliefs splitting and from what i can gather if you buy outside of the US/Canada you only get 12 months warranty not the 24 months you get on the other side of the Atlantic, which I think is highly unfair too.

Overall though I happy with my purchase.

UPDATE!!!!

I have had 2 replacements due to the iPod control going wrong, I can't keep putting up with them breaking, Amazon have refunded no problem.
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Showing 1-4 of 4 posts in this discussion
Initial post: 12 Feb 2012 11:42:24 GMT
Hi there, I'm considering a pair of X10is but my only concern is the delicate cables. So as someone who has owned these for a fair while, may I ask how they have behaved? I won't be using mine every day but I still don't want them to break easily! Thanks for your time, Pete

In reply to an earlier post on 12 Feb 2012 11:47:24 GMT
N. Simpson says:
Hi Peter, I use mine a hell of a lot and they really have held up well, I keep them in their case when not in use and to date I have not had any problems.

They really are fantastic and I very much doubt you will regret your purchase if you chose to go ahead.

Regards

Nathan

In reply to an earlier post on 12 Feb 2012 14:00:10 GMT
Many thanks for the reply Nathan :-) This is the answer I wanted as I'm dead keen to get them! Makes sense to check with others first though, so I appreciate your time. Cheers, Pete

Posted on 12 Apr 2012 17:14:19 BDT
N. Simpson says:
Well I have to update this, I have now had two sets of these fail on the pause/play button and have received a refund from Amazon, so unhappy, where do I go now?!
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