Customer Review

103 of 108 people found the following review helpful
1.0 out of 5 stars WARNING: BEWARE FAKES, 8 July 2013
Verified Purchase(What is this?)
This review is from: SanDisk SDSDX-032G-X46 32 GB Extreme 45 MB/s Class 10 SDHC Memory Card (Packaging Varies) (Personal Computers)
Sandisk have verified that the 32g card I bought from eBADA on Amazon Marketplace is a fake. I was suspicious when the activation code for the downloadable recovery software included with the card was rejected. Turned out the code had already been used by someone in Japan. I told eBADA who protested that they only sell genuine cards. However, the next day, they credited my account with a full refund. I was grateful for that at least. I then photographed both sides of the card and its packaging and sent the images to Sandisk customer support. The next day they told me it was a counterfeit. The card did appear to work OK, but as I understand it, fake cards sometimes fail without warning after months of use, or they are slower than they should be, or do not have the advertised capacity (they can be programed to show false info about themselves!). After this experience, I bought a replacement card from Amazon themselves - ie not the marketplace, but sold and delivered by Amazon. Sandisk advised me only to buy from their authorised resellers, and Amazon is on their list. So will this one also turn out to be a fake? It's unsettling. I now have three of these cards, bought from different sellers, and comparing them, there are tiny differences with typefaces, labelling etc in all three. So far, all I can say is that I was able to download and activate the recovery software using the code that came with this card. To be on the safe side, I guess I really should send photos of it to Sandisk as well. But do I want this thing to take over my entire life? That way madness lies!
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Comments

Tracked by 4 customers

Sort: Oldest first | Newest first
Showing 1-5 of 5 posts in this discussion
Initial post: 24 Sep 2013 10:26:22 BDT
Hi David,

I have just had an absolute nightmare with one of these Sandisks cards bought here off Amazon Marketplace. The card has failed, full with 32GB worth of underwater photos and videos. The photos I have backed up, but the videos I have not. This is incredibly disheartening as I have potentially lost a lot of important footage that was going towards a short film I was making. I am now awfully scared the second 32GB card I bought from here is a fake as well and could fail at any moment (backing up as I speak). The fact that this happened as soon as I got back from my trip has left a very bad taste in my mouth. It's unacceptable for a company like Amazon to endorse fake products. What are the tell-tale signs of a fake card?

Thank you very much,

Max

Posted on 24 Sep 2013 10:26:24 BDT
Hi David,

I have just had an absolute nightmare with one of these Sandisks cards bought here off Amazon Marketplace. The card has failed, full with 32GB worth of underwater photos and videos. The photos I have backed up, but the videos I have not. This is incredibly disheartening as I have potentially lost a lot of important footage that was going towards a short film I was making. I am now awfully scared the second 32GB card I bought from here is a fake as well and could fail at any moment (backing up as I speak). The fact that this happened as soon as I got back from my trip has left a very bad taste in my mouth. It's unacceptable for a company like Amazon to endorse fake products. What are the tell-tale signs of a fake card?

Thank you very much,

Max

Posted on 27 Nov 2013 18:33:58 GMT
pulseracing says:
If you want genuine cards then buy direct from Amazon not from the marketplace - simple

In reply to an earlier post on 26 Dec 2013 11:24:17 GMT
UNBIASED says:
What worries me is that even on Amazon the card can arrive in "frustration free packing" ie not in an official blisterpack. This surely must make it a lot easier to pass off a counterfeit card as the genuine article.

Posted on 8 May 2014 11:58:10 BDT
B. Corbas says:
It is disgraceful that Amazon cannot (or do not want) to regulate this and they allow traders to operate under their umbrella after it has been discovered they are selling counterfeit products. There is though natural justice in all this. Amazon became a giant because of happy customers. However as greed gets in they allow more and and more dubious operators which in the end will signify their decline.
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