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Customer Review

32 of 34 people found the following review helpful
5.0 out of 5 stars Excellent BlackBerry, 12 April 2012
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This review is from: BlackBerry Bold 9790 Smartphone (Black) with QWERTY Keyboard (Wireless Phone Accessory)
I previously had a BlackBerry Curve 8900 and I've spent a lot of time with iOS and Android phones.

When I was choosing my next phone, I was torn between the Bold 9900 and the 9790 - both of which were released around the same time, similar specs etc. In the end I went for the 9790 and have had no regrets. Despite having a slightly slower processor, there is no hint of lag. The camera is better and battery is also better. The only thing is that the screen is smaller however it has the same resolution which means that the 9790 has a higher pixel density.

When I first received the 9790, I was surprised at how light and well built the phone is. It feels solid in the hand and that's more than I can say for some of the previous BlackBerrys. The rubberised back is nice to hold and ensures your phone won't slip out of your hand. The USB port has been moved to the bottom of the phone which is actually an advantage, this means holding the device is easier if you need to use it whist it's charging. The dock charging points on previous BlackBerrys have been removed so docks will have to use the USB port. The trackpad is very sensitive however there is a slight wobble when you use it, although having read other reviews, I'm assured this is normal. The top "Unlock" button seems to be a little tough and I'm unsure the longevity of the plastic over use; however, for now I'll say it works well.

The screen is very responsive to touch and it's sharp with punchy colours. It's also very bright so you may want to turn it down to save some battery. The front of the phone including the screen is one piece of plastic that goes all the way to the top so if you scratch your screen it may be hard to replace. The flush screen means that a screen protector will be very noticable so you may want to invest in case. The screen is actually plastic, not gorilla glass (9900 has glass).

One of the main reasons to get a BlackBerry is the physical keyboard and the 9790 has one of the best that BlackBerry has ever made. The keys are big and have a reassuring feel to them. It's also quiet, unlike the Curve keyboards which have a loud click with every button press. The keyboard uses the whole width of the phone, right up to the edge. This takes some getting used to but in the end it's been made that way so you have a larger keyboard.

It's the same as the 9700. It's not amazing but it's not that bad either. It is fairly slow to focus sometimes but the photos are surprisingly natural. There is a dedicated camera key on the side of the phone but it's not a two stage press so you can't prefocus.

The OS is great, it's very fast compared to previous BlackBerry OSs and is designed well for the touch screen. I have had this phone over 2 months now and I haven't experienced any lag. It comes with OS7.0 which is good but I encourage you to update to OS7.1. It brings in extra features such as Mobile Hotspot, BlackBerry Tag (extra NFC capabilities) and most importantly it has much better battery life. BlackBerry remains the best operating system for Email and BBM is also great as ever. The web browser is much better than previous BlackBerrys but is still behind Android and iOS in terms of speed.

-The battery life isn't great when you first receive it however after a few days it settles down and can easily last a day. It's slightly better than Android and iOS devices but you'd still need to charge it every day. The OS7.1 update has improved the battery life significantly and you can expect around 3-5% an hour drop with average use.
-Although integration is great throughout the phone, the Facebook app (v3.0) is still some way behind the Android/iOS/WP equivalents. The Twitter app is pretty good though.
-The rubberised coating on the back cover of the phone has started to wear off. Particularly in the top left corner and around the headphone and USB port. I guess this is due to the extra usage of those areas such as when you're fumbling to plug in your charger.
-The OS is designed for pure communication function and it's definitely the best OS for it. Email and messaging is far better than any other OS. Entertainment has taken a back seat and as such the media functions aren't as pretty as the other OS alternatives.
-Leading from the last point, the App World has far less apps and entertainment apps than the App Store or Android Play.

Overall I would highly recommend this phone, as long as you know what you're getting. It's the perfect BlackBerry and ideal for those of you who want the best communication device.
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Showing 1-4 of 4 posts in this discussion
Initial post: 22 Jun 2012 11:45:24 BDT
CTM says:
Thanks for the great review. I have a question regarding the OS 7.1, if you get the SIM-free phone can you use the default update mechanisms (via desktop manager or OTA) or you need to pick some carrier OS? Thanks.

Posted on 11 Nov 2012 12:04:07 GMT
Last edited by the author on 11 Nov 2012 12:36:57 GMT
Thanks for a surprisingly good review on my favorite smartphone, "Blackberry" Yes! -I'm also a Samsung S-III Android user, and perhaps you too have a 2nd Phone that may also be Android.

However Google had billions more, in research and development, than RIM, etc. etc. its been an uphill slog for Android to "overtake Apple Plc." in both the Smartphone arena and also the Google Chrome OS, +Plus the Google Android OS because the people behind Google are all hands on GEEKS and they understand to the Core, what makes Gadget enthusiasts TICK...

However BlackBerry Will Also remain at the TOP, of the Mini-Keypad Smartphone Market aimed at those who Text and email a lot, BB have that share of the market, with rock solid encrypted security.

With the Successful, new Google Chrome OS ultra book's, and all the multimillion's off Android tablets in 7inch 8inch 10.1inch Tablets.

Then Apple has now lost its Once Huge Market Share Being So, So, Big.. But now Google Has Launched the 1st of Many attacks, to Sink the Mini iPad, the NEXUS 7 (Google has "increased" the ultra fast ASUS Tegra 3 Tablet to 32GB from 16GB at NO extra cost still £199 in a 1st ditch attempt to finish off the Mini Ipad.

Expect more missiles from Google aimed @ Apple - to attempt to "kill off the Apple Mini iPad", from growing, "however the task will not be easy".

And Google is in the market to "Cripple Apple" which is a tall order... but now that ''Steve Jobs'' gone they are more vulnerable. (Than Ever)... Steve was very Clever!! no one else could fill his shoes.

(we shall have to wait and see how it plays out). However, the NEXUS 7 which I own the 16GB model, If need be I would love to buy my Partner, a 32GB version, as they are unbelievably cheap £199 and ''So FAST @ Browsing''.. Fabulous, but even 16GB is a enough, but Google are hoping the 32GB sweetener, will be enough to get rid of Apples Run off Good Fortune - With everything Apple touch.. it turns to cash. Personally I Avoid apple Products, because they are over priced, and RIM invented the original Smart-Phone Market.

Then Apple-Took over with the iPhone, then Android together with many other manufactures lets say, decided to make the (iPhone) much, much better, and more affordable.

At the minute the iPhone, Blackberry and Android, in competition with one another, are helping with very regular model refreshing, and better pricing than ever before, like the Large iPad, has had to make a huge price drop, and SmartPhone & Android Tablet makers Samsung, have had to do the same. Due To the NEXUS 7 Pricing, and NOW 32GB increased Memory.

However, its seems Apple have made many enemies with litigation with patent infringement. In my opinion it was obvious from the start because off Apples Run Away Success, Someone was going to attempt to get a Slice of Smart-Phone PIE. It turns out every electronics company want's a Slice of PIE.! & Apple is Furious.!

replies welcome.. David, thanks!

In reply to an earlier post on 29 Nov 2012 11:55:08 GMT
Sam says:
You can't update using the Desktop Manager or OTA so you will need to download a carrier specific one then delete the two "vendor.xml" files in your PC. After that you can update via DM as you would if you had a carrier specific phone. There are plenty of tutorials online for this process on both the official BlackBerry forums and on sites such as Crackberry

Posted on 1 Aug 2013 08:54:19 BDT
Aaron Price says:
Thanks for the review and I think I'll wait a while before investing in one a blackberry. I remember when I bought my Samsung Galaxy Wonder a while back new. I paid a similar price. However the fact this phone at a similar price only has a plastic screen. Concerns me, I'm glad I read your review first. Thanks :)
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