19 of 24 people found the following review helpful
Fabulous to use first time, ridiculous to reuse
, 13 Oct. 2008
This review is from: Heat In A Click Instant Re-Useable Heat Pack Shoulder Warmer (Various Colours) (Personal Care)
I purchased one of these in Edinburgh at the weekend as did my elderly mother, apparently we got a special price of £25 if we bought three of the smaller products for £10 too.
I have terrible shoulder pain and when I got home after spending £25 on this product I was thrilled with how much heat was generated and the pain was greatly eased............However, on carefully following the instructions of boiling it down, and using a cloth on the bottom of the large pan, i was horrified to discover after a short time the plastic covering had stuck to the side of the pan and the product was burst and leaking into the pot.
This after one use has rendered this product useless, which at £25 for 1 go, Im certainly not impressed.
My mother used hers and although hers didnt stick, after a lengthy boiling period the product just goes back to being hard again.
In these energy saving times this is a very expensive product to use resulting in a lot of wasted fuel and cash.
I have contacted the manufacturer by email but there is no telephone number to contact them directly.
As expected I have heard nothing. Please be very wary of this obvious design fault.
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