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Customer Review

37 of 39 people found the following review helpful
3.0 out of 5 stars Works well in some ways and struggles in others, 16 Aug. 2012
Verified Purchase(What is this?)
This review is from: WD TV Live Media Player (Accessory)
I have had one of these for about a month now, and I am quite pleased with it. There are some ways in which it struggles, however. I have some high-definition movie files, and these will not play over Wi-Fi without stopping and starting. This did not surprise me. I have connected a 2 TB external hard disk to the unit through the unit's USB2 port and now I can watch all my movies with no problem. The WD TV does struggle to manage the hard disk, however. Sometimes the WD TV gets into difficulties and reboots itself and then says the hard disk is not connected, even though the system has not been touched. I then disconnect both WD TV and the hard disk from the power and reconnect them, and when the system comes up again the WD TV can again see the hard disk. All this is a lot of irksome hassle. If I delete a film from the hard disk using the WD TV's functionality to do this, it takes about five minutes for the system to recover and to reread the hard drive, so there is no way that I would tackle deleting several films because it would simply take too long. I do feel that the USB2 interface is just too slow for this unit and it is a shame that a faster interface has not been provided, such as USB3, FireWire or thunderbolt, for example. The WD TV has never failed to read the diverse video files that I have, including .VOB folders and ISOs. I have a Flickr account and the WD TV has a Flickr app, but the app is not capable of logging into an account, so it is pretty useless. The WD TV is amazingly good at getting a film's ratio correct without any intervention from me. I am using it with a 42 inch Panasonic plasma TV.

Edit (12th May 2014): I have registered with Netflicks and I'm using the Netflicks app in the WD TV Live to watch Breaking Bad. Typically, when I want to watch something on Netflicks it takes about ten minutes before I'm settled and watching the item, and I feel as though I've been through an assault course to make it work. Initially it took three tries to get a BB episode to load. On the first two tries the WD TV Live rebooted itself. The next problem is that an episode starts without the sound. To cure this I walk across my sitting room and pull the power plug out of the WD TV Live and wait for it to restart. This has happened four times. The next problem is that an episode starts with a pink cast, or wash, across the image. This has happened twice. So yes, that's three types of problem encountered so far (in about a fortnight). Everything the WD TV does is so S-L-O-W. When I have to reboot it (often!), or when it reboots itself, I wait until its home screen appears on the TV, and then it says 'Connecting to the network'. Just that takes about 30 second. Then, at the top of the screen I see that it is re-cataloging the attached hard disk. I'm now amazed that the WD development guys judged that this device was fit to be released to go into production. If Apple's motto is "It just works", Western Digital's motto must be "It can be made to work." It just takes patience, patience, patience.... I'm now wondering what device to buy to watch Netflicks without hassle.
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Showing 1-2 of 2 posts in this discussion
Initial post: 8 Oct 2013 18:05:24 BDT
does this item stream your monitors screen to the tv like we are using a tv instead of a monitor?
pleasee answerr thank you

Posted on 22 May 2014 12:47:16 BDT
P. Cheetham says:
I think most of your speed problems are being caused by the 'Library' feature - which is what catalogues the HDD. I would recommend you turn that off in the settings, and I'm sure things will move along much better.
Also check for a firmware update - they do release them fairly regularly
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Location: Berkshire, UK

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