Customer Review

66 of 70 people found the following review helpful
2.0 out of 5 stars Looks great shame about the toast, 9 Feb 2011
This review is from: Dualit 46202 4 Slot Lite Toaster in Cream Gloss Finish (Kitchen & Home)
I bought this toaster after my original Dualit toaster died after about 20 years. I chose this one rather than another classic Dualit because I was tempted by the new fangled features like wide slots and a button for bagels. And I thought that Dualit are a good brand and I could trust them. What a mistake. Good toast, cooked fast so that it's crunchy on the outside and doughy in the middle is probably the best food every invented: bad toast, cooked slowly and all dried out or black on one side and pale and soft on the other, is fit only for the dustbin. This toaster doesn't have enough elements so it's slow, and it seems to cook only one side of the toast unless you use the two middle slots and switch both sides on. I knew there had to be a reason why it was so much cheaper than the classic one. Why oh why did I fall for it. For the sake of balance I'll mention that it does seem quite solidly built and looks good on the worktop but Dualit if you're reading this, it's not enough.
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Showing 1-3 of 3 posts in this discussion
Initial post: 26 Aug 2013 13:37:31 BDT
I did exactly the same thinking that I would at £75.00 be buying quality. What a laugh! I bought it because of the make 'Dualit' and my previous toaster at £25.00 (Russell Hobbs) was far superior in materials and performance. If you buy Dualit, you cannot do it on the cheap. Get the originals and do not waste your money on their cheap alternative. Seek out other makes at half the price and the construction is better. No crumb trays, cheap tacky plastic - honestly - a complete waste of space.

Posted on 7 Dec 2013 13:33:44 GMT
We are now on our third toaster in less than a year - luckily John Lewis gave a 3 year guarantee. They have been replaced for the same reason, it toasts well on one side and not the other, so have to take it out and turn it upside down to toast again. I've looked at the elements whilst switched on and there are gaps, have tried turning the dial up but makes no difference. Not what you expect for £80. We have the matching kettle so reluctant to get a refund - will just have to keep on exchanging until the guarantee is up.

Posted on 14 Dec 2013 23:56:48 GMT
Julie Davies says:
I saw this review and wondered if they have improved the toaster ( the review was from Feb 2011) as I have one of these and it toasts perfectly? Also noticed the comment underneath that says it doesn't have a crumb tray - mine does! I have checked and I definitely do have this model. Also I can't understand the comment that the plastic looks cheap, again mine doesn't and I compared it to the dearer ones in the shops and it's the same. I do agree though that there must be some reason why it's cheaper but apart from the design I can't figure it out.
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