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Customer Review

3 of 9 people found the following review helpful
4.0 out of 5 stars Let Down By Touchpad, 22 Jan. 2012
By 
This review is from: Samsung Series 9 900X3A-A03 - Core i5 2537M / 1.4 GHz - RAM 4 GB - HDD 128 GB SSD - HD Graphics 3000 - Gigabit Ethernet - WLAN : 802.11 a/b/g/n, Bluetooth 3.0 HS - Windows 7 Home Premium 64-bit - 13.3" Widescreen LED backlight TFT 1366 x 768 ( WXGA ) - camera - duralumin (Personal Computers)
About 3 weeks back i got a message on my Apple Time Capsule telling me they will update the firmware, I had only one choice and that was to click ok. One hour later the device failed for the 3rd year running one week out of warranty. The last two they replaced free, now they wanted 100 Euros to repair it. I refused. 2 Days later my iMac failed, I will repair this but i have no means of restoring the machine if the disk is broken ! To top this off my Macbook Air was stolen in a Doctors waiting room last week. I am on my 3rd iPhone 4 due to theft ! I am not normally paranoid but I have therefore decided to ween myself off Apple.

After the iPhone 4, the Air was the first item to be replaced, so i chose the much reviewed Samsung series 9. It is great! The problem is the trackpad did not work, i quickly found it had no driver installed, so after hours of seraching the internet, i found one, installed it but the two finger scroll gesture (or any other gesture) does not work. You might think this is not a big deal but try it and see how difficult it is to browse. Secondly, whilst typing, a slight brush against the touchpad and you are suddenly typing text in between earlier text. I have corrected this text about 10 times in 5 minutes.

Apart from that I love everything about this machine, the problem it has however is a complete showstopper and makes it impossible to use without great frustration and difficulty, perhaps a techy could fix it but why should it be necessary to repair something straight out of the box. As much as I hate Apple, I will return this and get a Macbook Air.

UPDATE: Now have the touchpad working and all is forgiven ! This is a fantastic piece of kit, it aces the Air with the display and keyboard, I will change my rating from 1 to 4 stars, if it worked out of the box and I didnt have to pay 24 Euros for support,I would give it 5, also Windows 7 is excellent too.
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Showing 1-1 of 1 posts in this discussion
Initial post: 24 Feb 2012 21:55:48 GMT
Hi,

I am experiencing a similar trackpad problem - do you by chance have the link to the drivers?

Thanks in advance
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