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Customer Review

5.0 out of 5 stars Amazon delivers! Very happy customer, 31 Dec. 2013
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This review is from: Andrex Subtle and Stylish Count Bathroom Tissue - 4 x Pack of 5 (Grocery)
I have a number of subscribe and save products one of which are these toilet rolls. I find it handy that amazon delivers this straight to my door and at a competitive price. Also very happy with amazons customer service. I missed the initial Royal Mail delivery and requested for a redelivery. On the day of the redelivery I did not receive anything I contacted Royal Mail enquiring where my amazon package went. They responded back after a couple of days to say that they could not locate the item and I should contact the sender. That really annoyed me but when I called amazon customer services, they sent me a replacement order the very next day without any fuss! Honestly I was so delighted. They didn't ask me to fill 10 forms or email or send proof of loss or anything. And the next day I had my tissue rolls. And of course as it's Andrex you know the quality. Will definitely recommend Amazon's subscribe and save and if you encounter any problems they don't give you any grief. 5 stars!!!!
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