Customer Review

331 of 393 people found the following review helpful
1.0 out of 5 stars Upgraded from mark 3, 30 Jun 2010
This review is from: ghd IV Styler (Personal Care)
My wife's mark 3 GHD's stopped working last week after an impressive 6 years of every day use. There was no question in her mind about what their replacements would be so I just ordered the latest model straight away for her. They arrived today 3 days ahead of when Amazon said they would arrive so I can't fault Amazon on that.

However when I got them out of the delivery box I realised the security seal on the box was broken so the item had already been opened; although the item did look to be fine. When she turned them on and ran them through a section of her hair (which may I add is naturally fairly straight and fine) they snagged her hair and got caught. She did a few more sections and the same thing happened, her hair kept getting caught. This never happened with her previous set - needless to say they're going straight back - you don't expect that from something that costs so much. Reading through over reviews it seems I am not the only person that has received item with the security tag already broken.

Fingers crossed hers were a one off - we shall give them another go and order some more - will stick with GHD direct though due to security tag issue and there have been questions raised over whether these are genuine (although I must say they do look genuine to me).

Hope no one else has issues with snagging hair - my wife had a pair of kodo's years ago which did this and she ended up with a fringe an inch shorter than it should be due to her hair breaking so if yours are doing this I would urge you to return them too.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 8 customers

Sort: Oldest first | Newest first
Showing 1-6 of 6 posts in this discussion
Initial post: 27 Jan 2011 13:47:41 GMT
Miss Js Rew says:
Hiya,

I have just purchased a new pair of GHD mark IV and have had the same problem. I am just curious to know if you had the same issue when you ordered another pair? I am hoping to send these back and get a replacement but if they are going to do the same thing again I am reluctant.

Thanks in advance.

In reply to an earlier post on 31 Dec 2011 14:38:58 GMT
Hi, I have just got a new pair of GHD's for Christmas and exactly the same thing is happening with mine. It snags my hair every time I use them and they just dont feel right at all. I would be grateful if you could let me know what happened when you sent yours back and if your replacement GHD's are any better.
Thank you

Posted on 26 Nov 2012 09:22:52 GMT
[Deleted by the author on 26 Nov 2012 09:23:29 GMT]

Posted on 9 Jan 2013 19:31:08 GMT
[Deleted by the author on 9 Jan 2013 19:31:24 GMT]

In reply to an earlier post on 28 Feb 2014 22:48:52 GMT
hello
i bought ghd mk 4 as apparently you are unable to get the best ever straighteners any more ghd mk 3 perfect for your hair but the so called improved model mk 4 just snags your hair mithered as ghd mk 3 is the only ones i want anyway have a god evening

In reply to an earlier post on 14 Apr 2014 16:30:00 BDT
Last edited by the author on 14 Apr 2014 16:31:02 BDT
jayne a says:
Denise from laindon says - I have just ordered a pair, after much hype I am so disappointedly my hair snags and my hair is no straighter with my old average nicky Clarke ones at £30.00 I will be returning to amazon.
‹ Previous 1 Next ›

Review Details

Item

4.5 out of 5 stars (2,017 customer reviews)
5 star:
 (1,532)
4 star:
 (222)
3 star:
 (95)
2 star:
 (66)
1 star:
 (102)
 
 
 
£99.00 £88.00
Add to basket Add to wishlist
Reviewer


Location: Pterborough, Cambs

Top Reviewer Ranking: 1,824,054