333 of 396 people found the following review helpful
Upgraded from mark 3,
This review is from: ghd IV Styler (Personal Care)
My wife's mark 3 GHD's stopped working last week after an impressive 6 years of every day use. There was no question in her mind about what their replacements would be so I just ordered the latest model straight away for her. They arrived today 3 days ahead of when Amazon said they would arrive so I can't fault Amazon on that.
However when I got them out of the delivery box I realised the security seal on the box was broken so the item had already been opened; although the item did look to be fine. When she turned them on and ran them through a section of her hair (which may I add is naturally fairly straight and fine) they snagged her hair and got caught. She did a few more sections and the same thing happened, her hair kept getting caught. This never happened with her previous set - needless to say they're going straight back - you don't expect that from something that costs so much. Reading through over reviews it seems I am not the only person that has received item with the security tag already broken.
Fingers crossed hers were a one off - we shall give them another go and order some more - will stick with GHD direct though due to security tag issue and there have been questions raised over whether these are genuine (although I must say they do look genuine to me).
Hope no one else has issues with snagging hair - my wife had a pair of kodo's years ago which did this and she ended up with a fringe an inch shorter than it should be due to her hair breaking so if yours are doing this I would urge you to return them too.
Tracked by 8 customers
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Showing 1-6 of 6 posts in this discussion
Initial post: 27 Jan 2011 13:47:41 GMT
Miss Js Rew says:
I have just purchased a new pair of GHD mark IV and have had the same problem. I am just curious to know if you had the same issue when you ordered another pair? I am hoping to send these back and get a replacement but if they are going to do the same thing again I am reluctant.
Thanks in advance.
In reply to an earlier post on 31 Dec 2011 14:38:58 GMT
Miss C. Dewhirst says:
Hi, I have just got a new pair of GHD's for Christmas and exactly the same thing is happening with mine. It snags my hair every time I use them and they just dont feel right at all. I would be grateful if you could let me know what happened when you sent yours back and if your replacement GHD's are any better.
Posted on 26 Nov 2012 09:22:52 GMT
[Deleted by the author on 26 Nov 2012 09:23:29 GMT]
Posted on 9 Jan 2013 19:31:08 GMT
[Deleted by the author on 9 Jan 2013 19:31:24 GMT]
In reply to an earlier post on 28 Feb 2014 22:48:52 GMT
Miss A. M. Reilly says:
i bought ghd mk 4 as apparently you are unable to get the best ever straighteners any more ghd mk 3 perfect for your hair but the so called improved model mk 4 just snags your hair mithered as ghd mk 3 is the only ones i want anyway have a god evening
In reply to an earlier post on 14 Apr 2014 16:30:00 BDT
Last edited by the author on 14 Apr 2014 16:31:02 BDT
jayne a says:
Denise from laindon says - I have just ordered a pair, after much hype I am so disappointedly my hair snags and my hair is no straighter with my old average nicky Clarke ones at £30.00 I will be returning to amazon.
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