Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars A dreadful toaster..., 20 Sep 2008
This review is from: Philips HL5224 Toaster (Kitchen & Home)
This is an absolutely dreadful toaster. I like long slot toasters - but they're rare - so after reading the favourable reviews for this I bought one to replace my unreliable Russell Hobbs Glass Toaster (see my review of that) but it's hopeless - even considering I only paid 10 for it!

It's impossible to find the correct setting for toasting frozen bread. The instructions suggest the "star" setting at the top end of the scale - I imagine that would set the kitchen on fire! Even down as low as 2 the toast refuses to pop up before it's black and the kitchen's half full of smoke. Yet set it slightly lower at 1.5 and it needs three cycles to produce sufficiently browned toast. (This is all by the way with bread in both sides as the instructions require) Hence the only way to use it is manually, constantly checking to see if the toast is done. The instructions state that you can then cancel the toasting by lifting the drop lever - but you can't; they're wrong - you have to turn the dial back to zero which despite what others say is nowhere near as convenient as hitting an eject button.

It's also annoyingly buzzes sometimes and despite what others say the sides get quite warm/hot. It also takes up more room than I've conveniently got on the worktop.

Overall I'm really disappointed that a reputable brand like Philips would produce such an awful toaster and I'm now looking for another long-slot toaster - preferably a single slot version like the Russell Hobbs Glass version.
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Review Details

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2.6 out of 5 stars (5 customer reviews)
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Location: England

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