11 of 12 people found the following review helpful
The most effective assertiveness training book available.,
By A Customer
This review is from: When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy (Mass Market Paperback)
The methods described in this book are organized to help the learner progress from the simple to complex. The 10 assertive rights, and the assertive skills are comprehensive, and the practice dialogues demontrate the techniques in a step-by-step way so that the learner can master them one at a time. Applying these skills in everyday life improves frank and direct communication, and may require others to adjust to your new-found emotional freedom. Let them.