Customer Review

3.0 out of 5 stars seller providing incomplete sets, 2 Jan 2013
Verified Purchase(What is this?)
This review is from: Cake Decorating Sugarcraft Modelling Tool Kit 8 Pieces (Misc.)
This item should contain 8 specified cake decorating tools.
Upon placing my first order I received 7 of the 8 specified tools and the missing 'serrated tool' had been replaced with a duplicated 'Ball tool'. The Amazon packaging was undamaged, but the blister pack the tools were packaged in had been opened. I returned the whole thing for a refund and ordered it again.

The second time I received 7 of the 8 specified tools, the 'bone tool' was missing, so I only received 7 out of the 8 tools. The Amazon packaging was undamaged, but the blister pack the tools were packaged in had been opened (same as previously).

Sending the order back the first time was hassle enough as I had to take it to the post office to get proof of postage, so I was unwilling to go through this process again and buy a 3rd set which I am not confident would be a complete set. So I now have to make a separate purchase of the missing tool at additional cost.
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