Customer Review

1 of 1 people found the following review helpful
5.0 out of 5 stars Treat with a little care and you'll have no problems, 12 Jan 2014
This review is from: Cuisinart GRSM1U sandwich maker chrome (Kitchen & Home)
Reviews for this gadget seem to be a fairly even split between those who've found it the best thing since sliced bread (excuse the pun), and those wishing they'd never bought it for one reason or another. Well, I'm happy to report I'm very much in the former group, and having read the negative reviews and used the toaster myself, I would tentatively suggest some of the problems people have had with this are down to simple user error, or that they've just been plain unlucky with the build quality of one or two units.

It's very simple to operate, one dial with three heat settings, and two lights; red to indicate the unit is on, green to indicate it is up to cooking temperature and ready to use. It's compact, well designed, and feels of sturdy build. It couldn't be easier to clean, simply press a catch at the side to release each plate, then stick them in the sink or dish washer. Any grease or oil that should run out during cooking will most likely just end up on the counter, but if it does go under the plates, just pop them out when cooled and there is no problem giving the unit a quick wipe out, as the components inside are totally sealed. The plates are stated as being deep fill, though I'd argue that really they're just what they should be to serve their purpose, and most rival machines are ridiculously shallow. They have decent dimensions too, so most loaf sizes should fit, though even the most inept chefs can manage to trim crusts off if required.

A couple of people have mentioned the flimsy plastic clip that joins the two handles together during cooking. It's true, this does feel a bit out of sync with the otherwise sturdy, metal materials used in the construction. But this relates to my earlier comment on user error: you can't easily close the lid when you first put a sandwich in to cook, especially one with thick bread and different fillings, so rather than trying to force it and putting stress on the weak point (the handle), just drop the lid down and leave it to cook for 30 secs to a minute. After that the sandwich will have reduced in size and you should be able to close the lid fully and lock it in place without a problem. Likewise if you don't cook it for long enough or hot enough depending on whats in it, it will likely fall apart when you try to remove it from the toaster.

Granted, I've only used this sandwich toaster a few times, and I'm yet to try the other recipes suggested (apple turnovers etc.) although I doubt I ever will to be honest, so I can't comment on it's longevity or versitility, but I am quietly confident. I've had the Cuisinart Professional Ice Cream Maker for four years now and its been used A LOT without a problem. As a toasted sandwich lover, I am very pleased with this product - 10/10.

Tip:
Use butter on the outside of your sandwich, NOT oil based 'spread'. The former ensures easy removal once cooked. The latter will stick, requiring careful use of a knife to extract the food (probably in several pieces) and likely damaging the cooking plates in the process.
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3.4 out of 5 stars (102 customer reviews)
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