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Customer Review

8 of 9 people found the following review helpful
5.0 out of 5 stars Gets better and better - completely delighted, 28 May 2012
This review is from: Epson WorkForce WF-7525 Printer (Accessory)
After a lifetime of HP printers, I got fed-up with machines that would not even scan or send faxes if the cartridges ran out. Never bought an Epson before, so tried this one which offered everything I wanted - print, scan, copy and fax at up to A3, with double-sided printing and automatic document feeder (ADF). Could not find an equivalent HP machine, so was 'encouraged' to move to Epson.

Short story: it has been a revelation. One of the best machines I have ever owned. I keep discovering things about it which make me positively happy to have such a satisfying machine - how sad to be so enthusiastic about a printer (!).

Long story: poor initial impressions. The packaging and protective material in the box and on the machine were scrappy and ugly - did the job but not up to HP standards (and miles from Apple standards). The film coverings on the screens and shiny parts were wrinkled and roughly applied. But this is trivial I know - not impressive but not important.

The set-up was not so easy. I am familiar with computers, and I found the instructions a bit hard, and it did not work first time - had to re-connect to network, and the instructions did not quite match what actually happened. But eventually I got it set up. The Epson set-up software works ok but is REALLY ugly Windows old-style software - not elegant or nice to look at, and the text does not explain what the buttons mean. Needs Apple to show them how to do this well, because the poor quality of the User Interface on the software does not reflect well on the hardware, which is excellent.

These three minor complaints have been completely overwhelmed by the superb quality of the machine. I have had it now for three weeks, printing up to A3, photo printing, copying and faxing, and using all the facilities. It has been amazing. Unbelievable quality of photo printing on photo paper. Perfect text and colour printing - certainly as good as HP and maybe better. Easy screen-based controls. Completely reliable - no paper jams so far, no poor paper picking, no poor printing quality.

However, the best bit is that as you start to explore the menus, you find all sorts of other facilities that are not mentioned on the box or in the sales blurb. Automatic rescaling of copying to enlarge small originals to larger paper sizes - it will measure the original and scale it exactly to fit the paper size. Printing of inbuilt forms and lined or squared paper. It has its own email address so you can send things to print even when you are away from the home/office. Etc.

Even with original Epson inks the print per page costs are lower than alternative manufacturers, and many people seem to be very happy using compatible cartridges which are much cheaper (I haven't used these yet, but I plan to try them.)

So - couldn't be happier. I don't ever write reviews, but this machine has so impressed me that I would like other people to feel confident in buying it - at least as long as they are not put off by the initial niggles I mentioned.

Five stars, no question.
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