Customer Review

2 of 2 people found the following review helpful
2.0 out of 5 stars Not what I thought it to be, 7 Mar. 2014
Verified Purchase(What is this?)
This review is from: WD My Passport 1TB Portable Hard Drive - Red (Personal Computers)
No instructions came with the thing and I had to but another online addition for £19.99, which I wasn't old about. Not happy with it.
I have a new 1tb laptop, and bought the 500gb model before this one. Diabolical, it kept telling me it was full and I only had 176gb on my laptop at the time! Needless to say, that went straight into the bin! I have now disconnected this 1tb thing and that could quite easily go the same way.
I have contacted WD and their customer service is also diabolical
. They seem to answer emails every 2 months, after several reminders. In short, they have said they will refund what I have paid, but don't hold out much hope as they requested I emailed over all my bank and account details, iban, swift, account No. Bank address, my address. All they didn't want was my shoe size! I mailed them back telling them in no uncertain terms that I would not send this info, so pay me a cheque, by PayPal or similar. I await their outcome.
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