21 of 25 people found the following review helpful
Comprehensive introduction to interpersonal skills,
By A Customer
This review is from: Difficult Conversations: How to Discuss What Matters Most (Paperback)
Difficult Conversations gives you an excellent introduction in simple language to interpersonal skills. If you read through it and think about the lessons and anecdotes you get real insights into how you can resolve pointless conflicts and live a happier life! For Psychology PhDs this may seem dumbed down but for the average punter it could be worth its weight in gold.