Customer Review

99 of 115 people found the following review helpful
1.0 out of 5 stars buyer beware, 22 July 2013
Verified Purchase(What is this?)
This review is from: Microsoft Windows 7 Professional SP1 64 Bit (PC DVD), 1 User Win7 Pro 64 Bit (DVD-ROM)
This company does not take kindly to bad feedback, if you have problems and do not give good feedback then expect insults and generally infantile remarks about yourself and your abilities as a human being to use a computer.
Apparently in their own eyes they are the perfect company to trade with.

Them
"i think it was totally professional. if you had bothered to email we could quite easily have sorted the problem out as you obviously failed to enter the code correctly probably not using case sensitive letters .the fact you didn't and tried to blame your mistakes on others pretty much sums it up.as for the rest of your email exactly how do you think an oem version comes other than the way it was packaged? if you did not understand the concept of oem why order in the first place? furthermore if you had any queries before buying you should have emailed.your feedback is a sad reflection on the fact modern society cannot think for itself

Me
At the time of installation which was in the evening there was nobody to help rectify the problem. Microsoft reported that the activation key was invalid and I had to go through a whole phone process just to get the laptop running and be able to finish installing windows and set up my software ready for work the next day.
My feedback is in no way malicious but honest based on my experience. The software was in a sealed paper sleeve inside a blank DVD case. Considering the price charged it did look a bit cheap.
Honestly I think your response to my feedback is not very professional and harsh.

Them
why leave feedback first without contacting us to rectify any problem.does not make a lot of sense really does it !!!!!!!!!!
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Comments

Tracked by 3 customers

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Showing 1-10 of 17 posts in this discussion
Initial post: 15 Aug 2013 08:12:31 BDT
Mr. Moody says:
Thank you for posting this review. The communication from the seller that you have quoted shows me that these are not the kind of people I would want to do business with. I had been thinking of buying this copy of Windows 7 from here, but will now reconsider and search for alternative sellers. Your warning is much appreciated.

In reply to an earlier post on 25 Aug 2013 15:10:23 BDT
Dionysuss says:
Same here - not the kind of people that I wish to support or do business with - thanks for being so honest. Now to find a seller that sells Win 7 at a reasonable price.

Posted on 6 Sep 2013 01:06:02 BDT
Lee C says:
The only problem with your comments, is that they are on the product review, not on the seller feedback, so we have no idea who you are talking about. If two sellers sell this product, how do buyers know which one is the bad seller?

In reply to an earlier post on 6 Sep 2013 11:00:55 BDT
Dionysuss says:
Yes good point.

Posted on 13 Dec 2013 09:43:25 GMT
Last edited by the author on 13 Dec 2013 09:45:42 GMT
Mr. C. Pugh says:
quote>Them
"i think it was totally professional. if you had bothered to email we could quite easily have sorted the problem out as you obviously failed to enter the code correctly probably not using case sensitive letters .the fact you didn't and tried to blame your mistakes on others pretty much sums it up.as for the rest of your email exactly how do you think an OEM version comes other than the way it was packaged? if you did not understand the concept of OEM why order in the first place? furthermore if you had any queries before buying you should have emailed.your feedback is a sad reflection on the fact modern society cannot think for itself <end quote

The description of item for sale says 'Full Version' not OEM. So if what you received was OEM you should have returned it as not as advertised. But probably too late now.

In reply to an earlier post on 12 Jan 2014 02:58:38 GMT
Lardy_One says:
Product description (albeit buried down the list) clearly says this is an OEM.
It pays to read the fine print.

In reply to an earlier post on 25 Jan 2014 14:16:14 GMT
Last edited by the author on 25 Jan 2014 14:16:51 GMT
I didn't think that the serial numbers on Windows Installation discs were 'case sensitive'. Certainly my XP disc number isn't. If I enter lower case, the program changes them to upper case anyhow. As long as the numbers are entered correctly, there should be no problem, if the number is a valid one. I am removing this from my wish list! Thanks.

Posted on 12 Feb 2014 14:03:02 GMT
D. N. Brown says:
Steve,
who did you buy it from? There are several suppliers selling this item. I bought from a chap called Geoffdirect2U and had a very good experience.

In reply to an earlier post on 7 Mar 2014 13:02:23 GMT
M. Allen says:
OS Serial numbers are not case sensitive. It doesn't matter how you enter the key it will always appear in capitals on the screen. It shows that the seller is the novice here too.

It is quite a minefield buying this product through Amazon as there are so many sellers and hard to spot the good guys from the bad guys. Some of the good guys on here offer a brilliant service but Amazon's feedback system gives us no way of flagging up the people to trust to buy from.

Even that German outfit that keeps getting mentioned as selling fake disks and licences used to be good at one time as I have legit licences from them. Clearly from before they started sending out scammy ones.

Bottom line - buy from someone random, then install it. If the key passes the legit test during install and you get a working OS authorised by Microsoft then all is good. If it gets rejected at that stage - then you have a very legitimate claim for a refund.

It doesn't really matter what the DVD looks like, the important part if that licence key.

Posted on 8 Mar 2014 17:10:28 GMT
PSantoro says:
I don't agree with your review. First, it is of the product and not of the seller. You don't seem to have had a problem with the product but only a problem with the seller. Second, because of the damage caused by bad reviews in a world where people make decisions to buy (or not to buy) based on good/bad feedback, I agree with the seller - it is reasonable to expect that you would give them an opportunity to help before leaving bad feedback. Finally, you don't say whether or not it was actually the case that you typed the activation code in wrong. From the exchange you have posted with the seller it seems to me likely that that was your problem. If that is the case then you left bad feedback unfairly and pre-emptively. Your review doesn't help my purchasing decision at all.
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