Customer Review

121 of 129 people found the following review helpful
5.0 out of 5 stars My Personal Experience with Apple, 2 Sep 2011
This review is from: Apple iMac 21.5 inch All-In-One Desktop PC (Intel Core i5 2.5GHz Quad-Core Processor, 2X2GB RAM, 500GB HDD, AMD Radeon HD 6750M with 512MB graphics) (Launched May 2011) (Personal Computers)
Coming from a 20yr old. Having owned and used an iMac for around 3 months.

I won't go too much into the general specs of the iMac as this can be found on multiple reviews and the apple website so what's the point. However I will tell you something of my own experience with my iMac and Apple.

Before I took the plunge and converted to apple I was very afraid and very skepticle of buying and using a Mac. Questions on my mind were things like "Can it do everything I do on my pc?", "Will it be a nightmare to learn a whole different system?" and "Is it really worth the high price tag?".

Ever since I got my iMac Apple has not only met but exceeded my expectations by far. To answer my previous questions:
-Yes a Mac can do everything you can do on a pc and more (if your a gamer go bootcamp, its what I did)
-No learning to use Mac OSX was far easier than I imagined and much smoother and user friendly than windows in my opinion. (The only thing I couldn't get the hang of was the one button click but I set that on preferences to left and right click so I could keep my beloved right click)
-For me yes it was definately worth every penny. Although as with all things it depends on what your looking for. If you want the best though just go for a mac and don't look back. Sure you could get a cheaper pc but chances are it: won't look as nice, work as fast, last as long (important one) or just generally give you as much pleasure using a computer as a mac will.

Yes I have fallen for Apple. But they won me over because I feel they make vastly superior products with vastly superior customer service.

I will conclude with a few examples of how good customer service was for me with Apple. (With Apple Care, although I got it very cheap being a student)
-When after just 2 days after I bought my mac the imac models were suddenly all upgraded Apple took back the old model I had bought from the store and gave me the new model! No fuss
-When I had trouble connecting my wireless keyboard at one point I phoned up Apple Care and I got the issue fixed quick by some really helpfull friendly people
-After about 3 months of using my imac I had bought a razor mouse and wanted a touch pad I simply brought in my old magic mouse that came with my mac and they exchanged it for a new magic touch pad

Apple are awesome. No they're not perfect but when I look back to using my pc's it just seems painful. I would advise getting Microsoft Office for mac however.

All in all I found the 21.5 2011 iMac a truely wonderful desktop computer which I find a joy to use every day.
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Showing 1-1 of 1 posts in this discussion
Initial post: 15 Jul 2012 15:26:05 BDT
I like this post. I find it amusing how you can say last as long when you've just purchased it and have no prior experience. The PC comment isn't really true especially as you're spending 1k on a 2008 model unit, I'm particularly wondering how you managed to get that Mouse exchanged and if they gave you any details on how long they would carry on doing it for?
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