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Customer Review

78 of 81 people found the following review helpful
3.0 out of 5 stars Compact with useful wireless features, but beware high running costs and flimsy build, 23 Mar. 2014
This review is from: Samsung Xpress M2022W A4 Mono Laser Printer (Accessory)
Bought this as a second printer for a small home office. Main criteria were compactness, good (black and white) print quality, wireless connectivity and low running costs (compared to an inkjet).

1) Very good print quality, certainly on a par with some mid-range mono laser printers and much better than inkjets in the same price bracket.
2) Very fast initialisation and first print - typically less than 5 seconds. Compare that to the 60 seconds or more you can wait for an inkjet to run through it's cleaning cycle. Print speed of around 20 ppm is also pretty good.
3) Very compact and unobtrusive.
4) WiFi setup is very easy with the WPS feature, provided your router supports this. Unfortunately not so easy if you have to enter your WiFi passcode.
5) NFC (Near Field Communication) feature is quite handy, allowing you to print directly from an NFC-equipped mobile phone or tablet simply by placing the device on the NFC tag. On Android devices, you'll need to have the free Samsung Mobile Print app installed (if it's not already installed, the NFC feature helpfully takes you directly to the Google Play store to install it). This app is actually very good, and a lot less fiddly or limited than some other mobile printing apps I've tried.
6) Eco Driver feature is actually quite handy and more than just a gimmick - particularly if you're printing from web sites etc. and don't necessarily need all the background graphics.
7) Installation procedure via supplied CD very straightforward. It automatically checks for the latest updates so don't bother downloading drivers from the Samsung web site.

1) For a mono laser printer, the running costs are actually quite high. The Samsung M2020 Toner Cartridge - Black standard yield toner cartridge will set you back between £36 (best price on Amazon) and £55 (from Samsung store) and is supposed to last 1000 pages, representing a cost of between 3.6p and 5.5p a page - almost double the cost of some other budget mono lasers. Additionally, the genuine Samsung cartridges are relatively difficult to find - most high street stationery stores don't stock them. I wouldn't recommend using non-branded compatibles.
2) The fold-out input and output paper trays are made of very flimsy plastic. Wouldn't last 5 minutes in an office environment, but probably just about adequate for home use as long as you keep the toddlers away. The internal construction seems OK but obviously not built for heavy use.
3) It only supports 2.4GHz WiFi, so if your network is on 5GHz (as mine was) you'll need to reconfigure, or resort to USB cable.
4) No auto-duplex or 'straight-through' paper path, but that's hardly surprising in this price bracket.
5) Gets quite hot when printing large documents, but again that's not unusual for lasers.
6) It only comes with a 'starter' 500-page (i.e. half empty) toner cartridge in the box. Sadly common practice for budget printers but still deeply annoying.
6) The supplied 'quick start' guide sheets are so generic as to be virtually useless, so it's just as well the setup is fairly straightforward. There's no printed user manual supplied - just the PDF on the CD or downloadable from the website - but I personally don't mind that as a cost saving (and environmentally friendly) feature.

All in all, some nifty features and probably worth the asking price, but you get what you pay for.

PS if you want wireless features, remember to get the M2022W model rather than the basic M2022.
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Showing 1-7 of 7 posts in this discussion
Initial post: 21 Apr 2014 08:20:45 BDT
GeeTee says:
Thanks - a very thorough review. I bought one and am well pleased with it. So far it has not failed to feed paper - quite something compared to my previous HP printers, although I have only printed around 100 pages.

I would add that it works very well with Apple "AirPrint" function from iPhone and iPad, provided it is on your wireless network. The NFC function does not work with Apple devices (at least not that I have found). It seems to want to communicate with Samsung devices.

BTW some have commented on"smoke" coming from it after a fairly long print. Laser printers work by fusing the black plastic dust (toner) onto the paper at high temperature, circa 200 degrees C. The "smoke" is more likely to be steam from damp paper.

In reply to an earlier post on 22 Apr 2014 22:11:44 BDT
B Saqib says:
Mate, just to let you know, apple devices have yet to incorporate nfc - unless you are using some accessory which adds such functions, it isn't meant to work. Most android devices and tablets, as well plenty of laptops, use nfc so i imagine this is what the function is designed for.

Posted on 27 May 2014 23:38:42 BDT
roger says:
Running the printer on a BT Hub 5 without problems. Have set to have fixed IP address.

Posted on 20 Aug 2014 11:30:23 BDT
kit collins says:
Proper detailed and objective review, therefore helpful in deciding which printer to buy

In reply to an earlier post on 20 Aug 2014 18:24:20 BDT
Last edited by the author on 20 Aug 2014 18:25:46 BDT
semu5 says:
FYI Google Cloud Print (via the PrintCentral Pro IOS app) is an alternative to AirPrint or NFC for wireless printing on mobile devices. Unfortunately set-up is not quite as intuitive as via NFC and requires you to access the printer's SyncThru Web Service admin console (via the Samsung Easy Print Manager Advanced Mode, or directly via the URL http://IP_address/sws/index.html).

The admin console has a bunch of other advanced machine and network settings, though the average user is highly unlikely to need to access them.

NFC is a bit of a gimmick - it's basically just a way of automatically directing you to the appropriate app or configuration setting on your mobile device. The printing itself is done via a protocol like WiFi-Direct which you could configure directly if you were so inclined.

Posted on 18 May 2015 17:19:35 BDT
Willful says:
amazing review thank you so much, trying to find the same printer I got in 2011 (which came with 2 full cartridges and only started to use 2nd one now after my dual degree) I think mum might need the basic one though any advice for an anti tech mother that keeps poking at buttons relentlessly lol, bless her, and thank you for this review

In reply to an earlier post on 18 May 2015 17:20:17 BDT
Willful says:
very helpful, thank you very much :-)
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