Customer Review

20 of 20 people found the following review helpful
5.0 out of 5 stars Saved my machine's life, and my sanity, 11 Feb. 2012
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I have a Morphy Richards espresso maker, and I normally descale with liquid Oust, which is also designed for kettles, irons, etc. It works, after a fashion. Recently I was stupid enough to let the machine's tank run dry, and I left it dry for 24 hours because I was in a rush and not thinking. As I live in a hard water area, the next time I tried to make coffee, nothing at all would come out. Just terrible noises and steam! Off I went to Poundworld, and bought some cheapo tablets, because they didn't sell Oust, and I was unaware that using these tablets could ruin my machine. Well, the tablet unblocked the machine, but when it came to rinsing, again nothing came out except an even worse set of noises! Found some Oust at the back of the cupboard, and tried that: Nothing.
Went online and realised that I'd probably ruined my machine. Was gutted. In desperation I ordered the above product, Coffee Machine descaler. It arrived the next day (thank you, Prime! ) and while I was waiting for it I tried taking the machine apart to clean the filter. Impossible. I really had given up hope, but when the bottle arrived I followed the instructions and poured it into the tank. Within seconds, I heard the RIGHT kind of noises, and and after a few flush-throughs with clean water, I had coffee too! I was vastly relieved to only have spent £6 instead of £60 on a cheap replacement machine.
£3 for a descale is very cheap, in hindsight, and I will use nothing else from now on!
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Location: UK

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