Customer Review

12 of 15 people found the following review helpful
4.0 out of 5 stars The Web Usability Bible, 17 Dec 2002
This review is from: Designing Web Usability: The Practice of Simplicity (Paperback)
If you are planning to design a website for your company, or indeed if your company already has a web site, you must read this book. It is very well written, and develops a clear, progressive and logical argument: design for usability or run the risk of having your customers turn elsewhere. Although Nielson can sometimes come across as slightly arrogant, you shouldn't let this put you off. What he says is more important than how he says it.
The book is primarily targeted at business users who are looking to design a corporate website, probably with some sort of online purchasing system. If this is not you however, there is still a lot of content that is relevant to all sites. I am currently designing an information website, and even though I have no 'customers' as such, I still find Nielson's approach useful, something that is reflected in the feedback I have received about the site layout.
In short, this is an essential purchase if you are looking to have a web site. Of any description.
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P. Jones
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