1 of 4 people found the following review helpful
Do not buy,
This review is from: Nespresso Lattissima by De'Longhi EN680, Satin Chrome (Discontinued by Manufacturer) (Kitchen & Home)
Worst purchase I have ever made. Coffee lukewarm - milk does not heat up properly. Customer services were very polite but after sending me various (wrong) spare parts I eventually got the correct part but that made no improvement. When I then asked to return the machine and receive refund (paid £400) they declined as it was not within their timescales from date of purchase - even though I had been dealing with them from the first week I got it!!! Shocking service.
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Initial post: 16 Apr 2012 22:41:12 BDT
Last edited by the author on 16 Apr 2012 22:41:28 BDT
Mrs J says:
This machine isn't one that warms up the milk... Are you confusing with the newer model?
Also, you are fully entitled to full refund for a faulty item - so be pushy.
My machine is perfectly fine and going strong after 3 years.
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