Over the last couple of years I have owned many phones such as Sony Ericson, Samsung, and Nokia. My last phone the Nokia n82 sounds great on paper but in reality had a poor screen and a even worse battery. The Blackberry however has blown me away. Email works great, Wifi internet looks great, the screen is great and even the media side holds it own. I also own a ipod touch but have started using the blackberry as first choice for music although you need at least a 8gig card inside. One thing all reviews have said on the negative is theirs no 3g and the camera is poor. The lack of 3g is a shame but its a feature I never used on my n82 and means the blackberry battery is amazing (up to 3 days of normal use). The camera I have found works well but in dark conditions the quality does break up a bit (as most mobile camera's do including top end 8 megapixel phones). I can very easily say this is a great phone, second best in market only to the iphone but cost less than half on contract.