Customer Review

11 of 12 people found the following review helpful
1.0 out of 5 stars Problems......, 2 April 2014
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This review is from: PowerDVD 13 Pro [Download] (Software Download)
Have used PowerDVD items before and the price was reasonable for the Blue Ray software for my PC. Downloaded ok but thats when the fun started. Unzipped and began installing. Got about two thirds of the way through and came up with an error. Followed the instructions to sort it out, no joy. Contacted Cyberlink and they were not very helpful. Said it was a microsoft problem. Went through microsoft who were initially helpful. Then hit a point that they couldn't help with. Told me it would be over $100 dollars for support to fix the problem. This was about double the cost of the software. Went back to cyberlink. They were singularly unhelpful and could not or would not provide the solution. Gave up after 4 days of trying to sort it out. All of this and when I tried 2 different free trial versions from competitors they worked first time with no problems......
Amazon, however, were fantastic and helped me with the situation. Won't be buying cyberlink again.
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