Customer Review

2 of 5 people found the following review helpful
2.0 out of 5 stars Dont know for sure, but might toasted my mobile phone usb module, 20 Nov 2013
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This review is from: AnkerŪ Astro E5 15000mAh Portable Power Bank Pack External Battery Charger for iPad Air, mini, iPhone 5S, 5C, 5, 4S, Galaxy S5, S4, S3, Note 3, Nexus 4, 5, 7, 10, HTC One, One 2 (M8), Droid DNA, Motorola Droid, MOTO X, LG Optimus, most other smartphones and tablets (Apple adapters 30 pin and lightning, not included) - Black (Wireless Phone Accessory)
After I started using it, my mobile phone started to charge slower, it came out to be usb module, be careful using it.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 21 Nov 2013 01:51:12 GMT
Pops says:
The USB you claimed to be faulty on another completely different item you bought

Posted on 22 Nov 2013 10:32:04 GMT
ANKER says:
Dear customer,

Thank you for leaving us the product review.

We take customer satisfaction seriously. This unit has 18 months warranty. Can you please tell us the model of your phone and which port on the E5 you used with your phone? Does the E5 charge other USB devices you have? Please email us at support@ianker.com with your Amazon order # and review so we can resolve this for you.

Thank you.

Anker Team
1-800-988-7973
support@ianker.com
Mon-Fri 9am to 5pm(pst)

Posted on 13 Feb 2014 11:57:31 GMT
LondonTiger says:
Good on Anker for responding.

Think the guy trie dto chargin his phone on the iPad port. LOL
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