Customer Review

2 of 2 people found the following review helpful
1.0 out of 5 stars "Critical Registry Keys Missing" error message, 27 Aug 2013
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This review is from: Roxio Creator NXT (PC) (DVD-ROM)
I had previously used Roxio ECDC V5 and V7 without any problems and unfortunately ignored negative comment on this software by other customers and have paid the penalty. I tried to install Creator NXT onto a fresh install Win 7 Home Premium OS (SP1 and 64Bit). The lengthy install process went to about 95% complete, then I got a blue screen warning of danger to the Win 7 OS. I shut-down the PC and rebooted into Win 7 then clicked on Creator NXT icon and got the fault message "Critical registry keys needed for this application are missing". Corel Support clearly had no idea how to resolve this problem. All they could suggest was that I sent a screenshot of the fault message!

I then attemped to uninstall, but on going to Control Panel/Programs & Features, there was no sign of Creator NXT, although the folders could be seen in Win Explorer. I went to Roxio support and looked up FAQ for "Critical registry keys missing" and was advised to download and run CreatorNXT.zip from link provided, which (surprise! surprise!) came up with "This page can't be displayed". Another triumph for Corel Support. Just glad I bought this product from Amazon and not Corel, who would doubtless have kept my money and left me with unusable software.

Presumably the registry problems arise from efforts by Corel to prevent unauthorised copying. Corel should have thought this through as they probably now have more hacked off paying customers, than they have illegal copiers.
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Review Details

Item

3.7 out of 5 stars (45 customer reviews)
5 star:
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4 star:
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3 star:
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D. Brown
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Location: Edinburgh

Top Reviewer Ranking: 20,278