Customer Review

44 of 48 people found the following review helpful
4.0 out of 5 stars A workhorse of a mixer!, 15 Nov 2012
This review is from: Kenwood Chef Titanium KMC010 (Kitchen & Home)
I'd previously owned a hand-me-down Kenwood Chef which was great (albeit very dated design). I then made the mistake of choosing style over substance with a KitchenAid Artisan Mixer. The KitchenAid felt far less sturdy. I make bread dough frequently, which definitely isn't the KitchenAid's strong point. The mixer would move around the worktop whilst kneading. After just a few months, the lower speeds were not accessible. Turning the speed control to 1 would still give speeds of say 6 or 7. After researching the problem it turned out to be a common problem - yeast dough puts too much pressure on the gears, resulting in the (cheap plastic) low gears literally snapping. Hence only higher speeds remain accessible.

None of these problems with the Kenwood Titanium, which only uses metal gears - these can cope with the stress of heavier doughs with no problem. And no more edging towards the end of the counter - the mixer stays firmly put.

So - that's the good bit. Now the negatives:

1) As this is a large capacity mixer, it's pretty useless dealing with small quantities - e.g. a 2 egg meringue is just lost in such a large bowl, meaning the whisk isn't great at working on it. So - for now I've had to keep the KitchenAid just for whipping smaller amounts of cream and egg whites!!

2) The glass blender is great - and comes apart for easy cleaning (watch those fingers on the sharp blades though). But the food processer is next to useless, and I'm really surprised with the quality of Kenwood mixers they would allow this to get past quality control. Here's why: It's too small and poorly designed. The lid doesn't give a close enough seal - meaning if you are processing a dry mixture (e.g. anything with flour or icing sugar) it ends up flying out of the very small gap between the bowl and the lid. When processing wet stuff - it just leaks out. Secondly, when chopping onions (for example) - half the partially chopped onions end up stuck between the lip of the lid and the bowl. So you have to open it - scrape down - and process again (repeating several times) just to get the food processed! So guess what - again I've had to hold onto my old food processor to do the work this one clearly can't.

I would have given this product 3 stars if the food processor had been a more integral part of the product, but felt as it's just an accessory it would be fairer to let the mixer itself carry the majority of the marks.
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Tracked by 2 customers

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Showing 1-2 of 2 posts in this discussion
Initial post: 31 Dec 2012 10:49:51 GMT
Hi, curious to know what bowl size you've actually got given you've got problems with whipping egg whites. The KMC010 which these reviews are for is a 4.6 litre bowl. The Kitchenaid is a 4.8 litre bowl, so larger. The Kenwood Major KM020 is 6.7 litres.

Posted on 22 Jan 2013 12:11:12 GMT
Island Girl says:
Is it possible your whisk needs the height adjusting so it gets nearer the bottom of the bowl? I don't think I've ever made a 2 egg meringue, but I've certainly made a 3 egg one in a machine (Kenwood KM003) with the same bowl. Just a thought...
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