1 of 1 people found the following review helpful
Terra trek cordless drill,
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This review is from: Terratek 18 Volt Cordless Drill Driver with 13pcs Accessory Kit,Comes Complete with Battery and Charger. (Misc.)
This is not a product rating for the drill as I didn't recieve it. This is neither a rating for the company as their email and support was really good (albeit slow). This is a rating for their postal delivery method. Beware before you buy (if in London) that they do not use Royal Mail or even another company that at least leaves a card for a fairly local depot collection. Their delivery services leaves no cards. They only have depots in greenford or docklands. Miles away from most parts of our huge city. I missed three attempts as I was unable to take full time off work for a £40 drill. Although I did miss a significant amount of pay and still missed the delivery driver three times!! They also cannot give even ball park delivery times. Most deliveries at least leave cards. There guys don't plus if they did you would have to travel miles to collect unless you live near greenford or isle of dogs. Why packages cannot be left at local large post offices is beyond me!! A massive let down. Would have prob got five stars otherwise. Very disappointed. It's been going on for weeks from the actual point of ordering the drill. Wish I never bothered! Now I'm left with drill bits, which I purchased separately, and no drill. Sort out your delivery options and you may have got five stars.
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Initial post: 20 Jun 2014 11:34:55 BDT
Futura Direct Ltd says:
The Postage company left 3 cards, the item then gets returned to us. When the courier leaves a card you then need to call them up to arrange delivery of the product however you failed to do this. The company does deliver in the London area. Items cant be left at a post office as they are not part of Royal Mail.
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