3 of 3 people found the following review helpful
AVOID!!! Downloaded the software. Serial number ...,
Verified Purchase(What is this?)
This review is from: Adobe Photoshop Lightroom 5, Student and Teacher Edition (PC) [Download] (Software Download)
Downloaded the software. Serial number was supplied. Set-up software. Asked for Serial number. It didn't fit the boxes given to enter serial numbers. Software failed to install. Went to Adobe UK customer support page. Faced with page after page of do-it-yourself- instructions. One hour later.. frustrated and unsatisfied and still no resolution - sent complaint to Amazon.
AVOID THIS DOWNLOAD AT ALL COSTS! I shouldn't have to spend half my day reading pages of hints and tips trying to get my new software to work. Customer support at Adobe was non existent (I couldn't find a live or mail contact link). I'm still waiting on a resolution!
Tracked by 1 customer
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Showing 1-2 of 2 posts in this discussion
Initial post: 4 Oct 2014 21:55:28 BDT
N Roberts says:
I ran into this problem but was able to get it solved right away in a live chat with Adobe. It seemed the serial I got from Amazon wasn't a serial but a product code(?) Once I had submitted proof of my university status to Adobe I was sent a proper serial right away. Hope you got yours sorted too.
Posted on 12 Jan 2015 19:18:56 GMT
Darius Amrolia says:
exact same his happening to me what did you do to get it resolved
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