Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars BEWARE - SUPPORT IS SHOCKING!!! DO NOT BUY!!!, 15 Jun 2012
By 
This review is from: Nextbase Click 9 - Click and Go 9 inch Portable DVD Player (Electronics)
Whilst the unit seems great, it broke after only a few times of being used in the car. Unfortunately, that is where the nightmare began!! I have never dealt with such a rude and difficult company, who tried to get out of fixing it on a couple of occasions, did not pick up the unit when they said they would and gave three different estimations for it to be fixed.

Worse was to come when, to my complete surprise, Nextbase phoned me on my mobile to accuse me of willfully and deliberately damaging my unit - but saying they had fixed it "as a gesture of goodwill"!!!?! Luckily for me, I had taken it to the shop I had bought it, who had inspected it prior to it being sent off - and they could confirm that no such damage was on the unit!

I don't hold out much hope for this unit, and wish I had never bought a Nextbase product. Unfortunately, I bought the whole package at once - unit, battery, stanchion mount and headphones - so am tied to this product, but I hope this can stand as a warning to anyone considering ANY of their products. Save yourself the time money and stress, and DO NOT BUY ANY NEXTBASE PRODUCT!!!!!!!!!!!
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Review Details

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4.0 out of 5 stars (12 customer reviews)
5 star:
 (7)
4 star:
 (2)
3 star:
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2 star:    (0)
1 star:
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