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Customer Review

3 of 4 people found the following review helpful
1.0 out of 5 stars Did not work, 19 July 2008
Verified Purchase(What is this?)
This review is from: Philips GoGear SA2840 4Gb MP3 Player (Electronics)
I've got an older Philips SA3114 (which connects great with my PC and hifi), so I bought this as it was a great price for the memory and battery life. But it would not connect to my PC properly, the connection was intermittent, it kept flashing on and off in my File Manager. I tried it with my hifi, that did not recognise it. I thought it was a problem with the unit, so I asked for a replacement, but had exactly the same problems. I looked on the internet, there seemed to be loads of information on MP3 player connection problems, and some very complicated advice. I tried some of the things, and while running the Device Manager, the unit froze competely, I could not reset it. By this time I had had enough, and sent it back the amazon, and got a refund, which I was really pleased with. I had been worried they were going to be difficult about it, but they were great, no quibbles. I had also contacted Philips before this, who suggested connecting it to another PC, but as all my music is on my home PC, that would have been pointless.

Maybe all this had put me off completely, but I did not like the feel of the item. It was too small (for me there is such a thing, I like something sturdier with a bit of substance to it), and I did not like the fact the whole screen is in effect a button, so you pressed on the top, bottom, left and right edges to scroll through your menu.

From now on when I buy an MP3 player I will do so with a view to in effect testing it at home, and I will make sure that anywhere I buy it from has a returns policy that suits this.
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