521 of 533 people found the following review helpful
If I could give this 6 stars I would - EDITED down to 3 stars because of faults,
This review is from: Dyson Digital Slim DC35 Multi Floor Lightweight Cordless Vacuum Cleaner (Kitchen & Home)I purchased this (not on Amazon as I found it cheaper elsewhere) after seeing a friend's. I wouldn't have paid the scary price if I hadn't seen it in action. I bought it because I am sick of seeing cat hair swirling underneath my sofa and dining table even when I sweep every day. Also, the baby makes crumbs around her highchair, and sweeping between chairs and table legs is a chore I could do without. This vacuum will revolutionise my cleaning. That sounds overly dramatic, but it's true. The clumsy broom and brush and dustpan will be banished to the shed, replaced by this neat little vacuum on its tidy docking station. I didn't expect it to perform as well as a regular vacuum because of the battery life, but this wasn't a problem. I've done the whole of my ground floor, the stairs and de-cobwebbed in less than 4 minutes. Even though I swept this morning, I have had to empty the drum twice - I just can't believe how much dirt it found. That is the scary but strangely pleasing thing about Dysons though.
If you have laminate or similar floors, are tight for space, have a bad back etc this is the vacuum for you. It is amazing! I'm not sure how it would cope cleaning carpets on a regular basis, but it coped well with the muddy back door mat, even before I'd worked out where the maximum power button was. It is smaller than it looks in the pictures and light enough that you don't feel any strain, even when doing the ceilings.
The only possible thing that could have made it better would be if the docking station actually charged it too. Instead you have to manually insert the charging cable, then hang it on the docking station.
This vacuum is worth every penny. Just shop around as it is available cheaper with web offers etc.
Since writing this review, I have had a couple of problems with the Dyson. The battery died inexplicably and the trigger stopped working. To be fair, Dyson did replace the parts by first class post. The trigger problem was due to the filter not touching a sensor when the trigger was pulled. But I am downgrading my rating to 3 starts because I do not expect these 'teething problems' from such an expensive vacuum. I have also found that it gets clogged up easily when the battery is reaching the end of its charge as there isn't enough power to suck dirt though. I can only hope that they will offer a voluntary extended warranty if it continues to go wrong. My love affair with this machine has ended
After several requests for a further update, I can confirm that I have had no more serious issues with this Dyson (as of Jan 2013). It is still in daily use. It is beginning to show signs of this frequent use, with a cracked drum which I have fixed with tape to maintain suction. While I would probably buy another, I would buy an extended warranty for it.
Tracked by 7 customers
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Showing 1-10 of 22 posts in this discussion
Initial post: 17 Apr 2011 21:00:50 BDT
Hi, i like your review, i purchased this last month because i feel in love with it when i saw it in a magazine. you say you cant charge it while its in the docking station but you can, read the manual about the docking station and it shows you how to connect the wire through the docking station and hang it on the wall.
Posted on 10 Oct 2011 19:15:43 BDT
Mr. Graham Turner says:
I purchased a DC35 4 days ago and it has stopped working. It looks like it is also due to the filter not touching the sensor due to the trigger. Looks like problem is still there. This is the first Dyson product I have ever purchased and it seems the quality of the product does not match the hype of the company! Purchased 7 October 2011
Posted on 17 Feb 2012 12:49:18 GMT
K. A. Owen says:
Dyson Digital Slim DC35 Multi Floor Lightweight Cordless Vacuum Cleaner
Can anyone tell me if the Docking Station comes with the DC35 or do I have to purchase this separately?
In reply to an earlier post on 17 Feb 2012 12:56:27 GMT
The docking station does come with the vacuum
Posted on 5 Apr 2012 23:07:58 BDT
Lisa Clayton says:
I have had a DC35 for a year now, and have been very pleased with it. However, today, almost a year to the day it was bought, I have had the same problem with the switch cutting out - then it refused to switch on at all (and this was after a full charge). Our previous handheld Dyson (which we bought this one to replace) did exactly the same thing (but did not cost as much initially, so wasn't too surprised). Not too impressed!
Posted on 14 May 2012 23:47:51 BDT
I had a similar problem. I would have rated this 6 stars (out of 5!) but 3 months in the power head packed up. Rang Dyson and they said they'd send a replacement. Unfortunately this didn't arrive. Rang again and send stock was due in they'd send replacement. This didn't arrive. Rang again! They said it was the way they allocated stock on a first come first served basis and your bottom of the list! 2 months on and I'm still waiting. 3 month old DC35 vacuum. Premium brand/premium price but NON league service! I think they have a real issue with this model due to long waiting list for parts. Do yourself and THEM a favour DONT BUY!
Posted on 1 Jun 2012 22:29:33 BDT
There are obviously technical issues that Dyson have not addressed, i.e. the trigger problem. They need to update this model and I am putting my purchase on hold until they resolve their problems.
Posted on 3 Jun 2012 13:43:19 BDT
S. Ambrose says:
Thanks for coming back and amending... It is good to know about the possible faults we might encounter and would not have known about otherwise.
In reply to an earlier post on 17 Jun 2012 15:30:12 BDT
I have to agree..... I got very excited when I first spotted this machine, but thanks to everyone's constructive comments I will keep a close eye on developments before spending all that money!
In reply to an earlier post on 17 Jun 2012 16:58:33 BDT
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