10 of 14 people found the following review helpful
This review is from: Jabra Sport Plus Wireless Bluetooth Stereo Headset - Black/Yellow (Electronics)
This product was bought for me as a Christmas gift. The headset performed incredibly well, was easy to use and had good sound. The supplier delivered it very quickly as well. Sadly, after only 4 or 5 uses, the equipment failed and could not be reset and I had to return them to the manufacturer.
Whilst individuals in the customer services department of Jabra were helpful, the process to obtain a replacement was painful. I eventually got agreement from Jabra to send a replacement. I chased up delivery recently and was told they could not replace the item as they were out of stock and could give no indication when a replacement will be sent.
I asked for a refund and was told I would have to go back through the supplier. I can't do this as they were bought as a gift. Therefore, after 3 months I have no headphones, the person who gave me the headphones is over £60 out of pocket and I have no idea when the replacement will arrive. Furthermore when it does arrive I have no confidence that the item will work for more than a few hours.
Completely useless and I won't ever buy a Jabra product again.