Shop now Learn more Shop now Shop Clothing clo_fly_aw15_NA_shoes Shop All Shop All Amazon Fashion Cloud Drive Photos Shop now Shop Fire TV Shop now Shop Fire HD 6 Shop Kindle Paperwhite Shop now Shop Now Shop now
Customer Review

22 of 26 people found the following review helpful
1.0 out of 5 stars Am I the only one that cannot get this to install?, 30 Nov. 2013
Verified Purchase(What is this?)
This review is from: Adobe Photoshop Elements and Premiere Elements 12 Bundle Edition (PC/Mac) (DVD-ROM)
Complete rubbish as it will not install. Keeps coming up with a box saying 'The following application is using files that need to be updated by this setup. Close the applications and click RETRY to continue Elements Auto Analyzer.exe' Sounds sensible BUT it does not tell you what the problem application is. So far I've had 5 attempts at loading this. Will try again tomorrow and if that does not work this rubbish is being returned. Had a break abroad so left it a week to sort out. Tried to load it again and kept getting ERROR 1935. Got hold of Adobe 'CHAT' it took two people and 2 hours to get it to run and that was after they'd had to lead me through various 'Registry Changes'. It is said that there is a compatibilty problem with Windows (I use W7). The techies were very patient and helpful BUT the disk should have run straight away it should NOT be shipped if it does not work. I may now try to summon the strength to use it!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in