Customer Review

4 of 5 people found the following review helpful
2.0 out of 5 stars Barely works after two weeks of trying, 6 July 2010
This review is from: Trust Ultra Small Bluetooth 2.1 USB Adapter 10m BT-2400p (Accessory)
This gets two stars because at least it eventually worked (unlike Belkin's mini dongle).
I have spent two weeks back and forth with Trust's poor customer service (but at least it's not non-existent, unlike Belkin's). The Broadcom drivers that were supplied with this product DID NOT WORK. All they could do was tell me that it was tested with Windows 7 so it must be something wrong with my Windows 7 (which has never had bluetooth installed previously). This is not plug and play! In the end I purchased Bluesoleil drivers, an extra 27 dollars, and it's working with my Microsoft bluetooth keyboard, but it's incredibly laggy and the two feet from the keyboard to my PC shows up as "weak" signal with my bluetooth status. It's supposed to broadcast to 10m, but it barely manages 1.

Note to Trust: the problem is not my PC, it's the Broadcom drivers. If I can get this working with BlueSoleil, then it's a problem with the drivers. They actually suggested I buy a new PC to get it working! If this does not work with your PC, then you're on your own. Trust do not know anything about the drivers for the product and I still have no idea how to install the product without the expensive BlueSoleil. This has been a poor quality experience that has wasted considerable amounts of my time.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 


Review Details

Item

4.2 out of 5 stars (12 customer reviews)
5 star:
 (8)
4 star:
 (2)
3 star:    (0)
2 star:
 (1)
1 star:
 (1)
 
 
 
£9.00
Add to basket Add to wishlist
Reviewer


Location: West Midlands

Top Reviewer Ranking: 5,701,617