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Bumper Duo bike trailer,
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This review is from: Bumper Explorer Duo Trailer (Sports)
What a shame ! We looked carefully at the different types of trailers. This one looked really good, nice design, reasonable price etc.
But the first one arrived on a Saturday morning and within an hour of use the seat stitching under the rear window had come away. This made the seat useless and so I returned it. We thought it must be a one off problem so we ordered another.
That arrived on the Tuesday. My two year old son now, already thrilled with his "bike car"!
Within a couple of hours the seat came away in exactly the same place under the rear net window !
How depressing ! My son is not over weight, probably about 15 kilos ! The Bumper duo is supposed to be able to carry up to 45 kilos, so it is clearly a design fault or perhaps just poor manufacturing.
This time I've asked for a refund and we'll have to find something else which is better made. This will probably mean spending quite a lot more !
It's a huge pity because my son loves going to nursery school and the local park in it.
The people who make these things need to redesign the seat so it is stronger. The part which has frayed and comes away, is exactly where the main weight is distributed. I am sure we are not he only ones to have suffered from this !
Now, after two dodgy ones we are faced with either paying quite a lot more for a better one to keep our little one happy or giving up !
Tracked by 1 customer
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Showing 1-2 of 2 posts in this discussion
Initial post: 22 Jun 2010 12:43:31 BDT
Last edited by the author on 22 Jun 2010 12:43:52 BDT
S. Oswald says:
Yes. This has happened to us. It is shame as otherwise the trailer is fine. It seem wrong to be attaching a harness to a piece of fabric with weak stiches.
In reply to an earlier post on 7 Jun 2011 21:47:26 BDT
Last edited by the author on 29 Jul 2011 00:02:41 BDT
Steven Martin says:
Yep, same here too. I wonder how the new design has fared. Shame it's orange!
Going to see if I can get a replacement inner (as it is removable). If not then I'll get a local haberdasher to sew in some canvas. That ought to see it right.
Mailed Amazon and they dispatched a new one within 10 minutes along with a pre-paid returns ticket!
My feeling is that the window area is a weak spot however stress can be greatly reduced by not pulling the harness straps too tight. It isn't a racing 5-point harness and shouldn't be treated such. Kids wriggle and the buggy jostles, there's never going to be an impact where you are gaining a greater degree of safety from clamping them to the seat.
Oh, and the replacement was the same yellow model and not the current orange redesign as featured on the site now.
-- further follow-up --
Seat stitching went again within two weeks. This time I detached the seat and took it to a local haberdashery. A few hours and five pounds later they had reinforced the window and added extra nylon tape, anchoring the weak points to the top of the seat unit next to where the seat unit slips over the top rail where it won't rip. Looks like it was made this way the job was that well done and it is now as strong as houses.
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