3 of 3 people found the following review helpful
If only more software was designed this way!,
By A Customer
This review is from: Contextual Design: Defining Customer-Centered Systems (Interactive Technologies) (Paperback)
The book offers a fantastic guide to project teams for creating excellent software. If any group follows the design practices prescribed by Contextual Design, their users are likely to find the resulting software actually enhances their work practice, rather than gets in their way.
The book works on the level of processes that project teams should follow to understand their users work and then to build the software to enhance that work practice. Someone wanting to focus on the level of GUI interface guidelines should look elsewhere.
What is amazing to me so far as I read and use the book is how often these authors are saying something that is not only novel but also simply right.
Great job by Holtzblatt and Beyer!
-- Joe Grant
(3 customer reviews)