31 of 33 people found the following review helpful
Excellent aftersales service,
This review is from: Dualit Cordless Coffee Percolator Chrome 84036 (Kitchen & Home)
I too, like many here find percolated coffee superia to other forms, for flavour, aroma, etc.
Over the years I have owned one large stove top model, two smaller stove top models and most recently, an electric one, from a catalogue shop.
Knowing that the lid is the weak spot to all percolators (except the 1970s opaque lidded ceramic ones), I firstly contacted Dualit to see whether they sold spares.
Their reply, was send the complete plastic lid assembly kit in the post to me, so now that my current percolator has succumbed to lid failure, I'm off to order the Dualit !
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Initial post: 2 Aug 2008 13:41:45 BDT
Yeah, Norm -but as you have likely experienced top quality rich coffee from your stove-top models, along with simple use and easy cleaning, you may be somewhat dissapointed with this unit.
Great that you've received such good customer service. But as the saying goes, "You can't polish a turbot." (or something like that).
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