Customer Review

104 of 108 people found the following review helpful
3.0 out of 5 stars Not quite there yet..., 8 Nov 2011
This review is from: Seagate STBF500200 500GB Satellite WiFi USB 3.0 2.5 inch External Hard Drive - Black (Personal Computers)
Customer review from the Amazon Vine Programme (What's this?)
I was so excited about this hard drive - what a great idea to have a hard drive with its own wi-fi to stream to multiple devices.

Set-up is nice and easy, moving your stuff to the hard drive is simple, and after downloading the app to your device (whatever that may be - I used an iPhone and an iPad) connecting to the hard drive via wi-fi is pretty straight-forward too.

As it has been said in all the other reviews, the biggest let-down is the Seagate app, which is basically not up to scratch. The app is not user-friendly, and I'm talking about the updated version (the first version was even worse). I loaded about 1500 songs onto the drive as I wanted to stream music out of the house, and this caused no end of problems. Pressing "select all" did not, in fact, select all the songs, it managed about 60 before stopping. Trying to move the page down to select more songs, the screen kept bouncing back up to the first song, so I spent ages scrolling down, down, down. I later figured out that I had to sit and wait for about half an hour in order for all the song titles to load before I was able to "select all".

Streaming video is OK, as long as the video is converted into a format that the device can handle (this made me quite annoyed with the limitations of the iPad, let me tell you! It would have been better if the hard drive came bundled with a basic converter, but no, you're on your own on this.

I also had problems connecting to the hard drive after I had updated the app, and it took me a while to find that I had to press the "Restore all settings" button to make it all work again.

So, does it work? Yes, it does, but it really makes you work for it - it takes lots of effort to do what you want to do, but once you have found out how to do it then it works really well. The hard drive has a steep learning curve due to the sub-standard app, so once Seagate updates the app again it should be easier to use.
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Showing 1-1 of 1 posts in this discussion
Initial post: 27 Jun 2012 10:32:40 BDT
510+630nm says:
This is a really good and useful review. The author has explained what was good and bad in a clearly stated way and the score is appropriate. Best of all the title hit the nail on the head...not quite there yet. A good example for all reviewers.
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Ms. M. Cheung
(VINE VOICE)    (REAL NAME)   

Location: UK

Top Reviewer Ranking: 1,418