Customer Review

31 of 44 people found the following review helpful
1.0 out of 5 stars Outdated undergrad course notes, 24 July 2002
This review is from: The Design of Everyday Things (Paperback)
The book reads as a bound set of lecture notes for a US first year undergrad course. Whilst the core thrust of his argument has value, it is spoilt by labouring the point - time and time again he comes back to criticising ease of use of the telephone until the reader is left thinking "ok, just get over it".
The text itself is very dated - there are humourous references to a "pocket size computing device which has huge storage and is able to connect to my laboratory and home computers possibly electromagetically" being available in 15 years hence.
There are also a number of factual inaccuracies which detract from the message. A painfully detailed description of the way in which turn-offs from British motorways are signed, which is upheld as an example of good design, is, well, just plain wrong.
I would take issue with some of the other examples selected as "good design". B&O hi-fi's, for example, may have an ergonomic style, but the user interface itself runs contrary to a large number of Norman's own recommendations regarding mapping and intuition. I wonder whether he has ever actually used one himself?
In all, the book serves as a useful starting point for discussion, but does not offer any significant insight into the psychology of design. Good ideas are undermined by poor examples and specious arguments, leaving little more than the common sense of good design.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments


Sort: Oldest first | Newest first
Showing 1-1 of 1 posts in this discussion
Initial post: 30 Oct 2009 00:49:20 GMT
J says:
Did you miss the point about perceived affordances?
‹ Previous 1 Next ›

Review Details

Item

4.3 out of 5 stars (49 customer reviews)
5 star:
 (29)
4 star:
 (11)
3 star:
 (5)
2 star:
 (3)
1 star:
 (1)
 
 
 
Used & New from: £12.02
Add to wishlist
Reviewer


Top Reviewer Ranking: 5,917,632