1 of 1 people found the following review helpful
Catalogue of errors,
This review is from: Liberta Riviera Saint Tropez Bird Cage, Medium (Misc.)
I ordered the cage for my Mum's birthday. It arrived in good time but without any holes cut into the cage where the food and water holders should slot in!
I phoned the company who were apologetic, saying that unusually, the cutting machine had not performed in this instance.
Another cage was despatched and arrived, also, very promptly.
I couldn't believe it when i found that instead of the two holes cut out for the holders, the replacement cage had four!!
I phoned the company again who were mortified that such bad luck could be experienced by one customer.
Instead of replacing the cafe, they sent two additional food/drink holders. Innovative but not perfect....,
I would have expected a gesture by way of part- refund or something similar, for the real inconvenience this caused.
The cage is ok; not very robust considering the price.
Would probably not buy another one.