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Customer Review

10 of 10 people found the following review helpful
3.0 out of 5 stars A good read if you have read the previous books, 5 Dec. 2000
This review is from: The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (Hardcover)
Kaplan and Norton continue the exploration of the balanced scorecard with a good exposisition of the balanced scorecard in strategy implementation. The ideas of the text are good and the examples sound. There are only two areas of possible weakness. The first is the need to understand the previous book - having not read it in a year I found it useful to refer back, the second is the focus of industries - which are by on large manufacturing, while in a consultancy environment the score card is a useful tool
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