Customer Review

6 of 7 people found the following review helpful
3.0 out of 5 stars Not worth the money, 3 Nov 2011
Verified Purchase(What is this?)
This review is from: Emu Women's Talinga Scuffs (Apparel)
These slippers are just not the same excellent quality as Emu boots. I bought them in August to be sure I had them ready for the start of a cold winter. Have only worn them twice and the sole has come away at the front of one of them. Too late to return them to the manufacturer. Have to hope I can buy some decent glue to fix the problem. Wouldn't have expected this from a product of this price.

On the plus side, they are comfortable & warm without making your feet sweat. Very disappointed with them overall.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 30 Nov 2011 14:33:16 GMT
Last edited by the author on 30 Nov 2011 14:39:48 GMT
Nonny says:
If faulty, as it sounds here, it is not too late to return them. Check Amazon's help on returns, or go to moneysavingexpert.com and search for Consumer Rights: "Return within six months - The shop must prove goods weren't faulty when they sold 'em - after that you must prove they were." It is the retailer who is responsible, not the manufacturer.

In reply to an earlier post on 30 Dec 2011 01:35:06 GMT
Last edited by the author on 30 Dec 2011 01:38:23 GMT
The same thing happened to mine, but as I had bought them through QVC, they collected them free of charge and refunded my money in full inc. the p/p.... As you are within your guarantee period, the retailer must give you a full refund on return...as they are not fit for the purpose ..

Posted on 5 Jan 2012 14:45:21 GMT
It is definitely worth returning if possible. Amazon bend over backward to assist people - I once returned an item that was faulty after discovering the fault 2 months after purchase, which was when I opened it for the first time. They refunded, no problem whatsoever. Plus, if the item is faulty, as someone else has said, you have much longer than the statutory returns period...
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4.0 out of 5 stars (2 customer reviews)
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£70.31
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