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Customer Review

36 of 37 people found the following review helpful
4.0 out of 5 stars Great coffee but overpriced, 17 Feb 2011
This review is from: Gaggia Brera Fully Automatic Bean to Cup Espresso Coffee Machine (Kitchen & Home)
I've had this machine now for several weeks. Whilst the coffee has been excellent, I concur with previous reviewers regarding the plasticky nature of the product (although fortunately you mostly look at the stainless steel front).

It is worth noting that you will have to empty the drip tray quite frequently. When the machine does its self cleaning programme, it also does an internal clean with water ending up under the machine in the extended drip tray. So even if spillage is kept to a minimum, you'll probably still have to empty it every other day. Speaking of the drip tray, the polished stainless steel tray is particularly prone to scratching - which is a pity.

The 'pannarello' steam wand is also placed quite low on the machine, so it is perhaps more difficult to get larger jugs under. The foam quality coming from the wand is also far removed from the elusive 'micro foam', so you can forget about doing latte art although some fixes have been suggested on the internet.

On the plus-side, I have no issues with the temperature of the coffee, which is hot.

Many Gaggia bean to cup machines have been notoriously poor quality (check out some of the Gaggia Titanium reviews available online), so we'll have to see if anyone is willing to update their review in a year's time or so. I'm keeping my fingers crossed...

The price for this machine (Amazon won't let me add the amount to this review) seems on the steep side (despite its excellent coffee), particularly when you see that this machine sells for about a third less on the continent - which I think is a better reflection of the value of the product.
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Showing 1-3 of 3 posts in this discussion
Initial post: 5 Oct 2011 10:40:08 BDT
Outstanding coffee maker. I purchased it for half the list price in Germany, but even with no reduction the quality coffee you enjoy well deserves its price tag.

In reply to an earlier post on 20 Nov 2011 22:13:27 GMT
Hi There
How did you purchase from Germany (without actually going in person or getting a friend to buy and ship it over) I've been looking for a German dealer who'll ship it to the UK?
Thanks

Posted on 19 Jan 2012 23:30:10 GMT
Last edited by the author on 19 Jan 2012 23:40:09 GMT
Zebedee says:
Would just like to add that I bought this too as a gift, from Germany reading the comments here, only just arrived today the 19th after ordering on the 17th (tues to thurs) and the machine is working.

I bought a schuko-to-uk adaptor from Amazon which cost a fiver but the machine was 100 cheaper with delivery from Germany than buying it from Amazon UK, with I dare say a much faster turn around and delivery.

So far so good and the Gaggia warranty booklet written in a multitude of languages states that the warranty is good for all over the european union, albeit with a delay if you use the machine outside of the country you purchased (still within the EU), a delay I am willing to live with.

If you are looking for the retailer I used their initals are HOH (home of hardware) and I bought the black version which is slightly cheaper (currently), you can get it for even less if you buy direct from their website.

edited for a typo

p.s. if anyone is interested, the gaggia brera is an IDENTICAL machine to the the philips saeco syntia (that has the steam wand) since philips bought gaggia and owns the saeco brand, current uk asking price for the saeco 6-5-0, current uk price for the gaggia 3-9-8, current exchange price for the german gaggia 2-9-6 delivered.
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