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Customer Review

168 of 174 people found the following review helpful
2.0 out of 5 stars Throws ink away with constant cleaning, 15 Sept. 2013
This review is from: Canon PIXMA MX925 All-in-One Colour Printer (Print, Copy, Scan, Fax, Apple AirPrint, Google Cloud Print and Wi-Fi) (Accessory)
The printer is excellent as far as black text printing is concerned. Almost laser quality. Photo printing is as good as it gets, but with a bit less accuracy (blues and greens) compared to my previous MP640 photo printer. Maybe a bias, since it is not a photo printer but rather an office machine? Multifunction process does all it promises. The only grunt is that the software is consumer oriented and IMHO inferior to MP640. Good thing one can download and install Canon Easy Photo Print EX for this printer too.

So far, it would be a 4/5 star purchase. And this is where the main criticism starts.

I was warned about high print cost through reviews. But this refers to continuous print tests. Lets say you are an occasional print user. Try to print 20 pages over a month time and you 'll see your inks dissipate through time consuming and definitely outraging nozzle cleaning process.

With 20-30 pages plain text and about 10 10*15 pictures over two weeks time, inks are down to 40%! I contacted Canon support and they directed me to the local representative. They verified cleaning uses ink from all cartridges and instructed me not to switch off the printer, even when I will not use it for days, since the printer will clean every time it is switched on. In vain, since the printer will clean anyway.

I had pixmas since the very early series and despite the fact the all used to have 1 pl print head, they did not do constant and time consuming cleaning. And they were never clogged. And standard cartridges were 11 to 14 ml, instead of 7ml (pay 50% premium for XL if you want 11ml). All that, up to MP640. Hoped that MP925 was better.

A firmware or a tweak from Canon is necessary. I doubt we 'll have it though, since this waste is good for taxing users.
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Showing 1-4 of 4 posts in this discussion
Initial post: 6 Nov 2013 16:37:21 GMT
OldFella says:
Hi Panouli - thanks for the review (and the warning!). I would just say though that my last 2 printers have been Canon's, the latter being an MP990. The MP990 in particular did lots of cleaning cycles, both at switch-on and switch-off as well as randomly if I left the printer on. So maybe it's a bit unfair to blame just the MX925 - I think most (all?) of Canon's printers in recent years have suffered from this trait and have cost joe public a lot of time, ink and money.
Incidentally both of my Canon's suffered print head failures too, so the constant cleaning didn't seem to have achieved much either (other than me losing hair over constant "deep cleaning" cycles, blank output etc). So I'm looking for a new printer and wondering whether to get stung by Canon again or not ... mind you looking at the reviews all the manufacturers seems to be in a similar position <sigh>

Posted on 2 Dec 2013 19:07:11 GMT
Ajay says:
Thanks for a good review.

I have always been an advocate of running separate machines for scanning, copying and printing, primarily on the basis that if one element of a MFP stops working, you are without the other two as well while the machine gets fixed. As I do a lot of photography, I need a decent printer. My current Epson photo printer is over 10 year old, has never failed to work (even on a 64-bit system) and still produces exceptional results, provided you use Epson inks. For daily 'office' printing, I use a Canon iSensis laser printer which is excellent, and very cheap to run.

However, with the price of MFPs dropping, and on the strength of the 'expert' reviews of this particular unit, I was sorely tempted to buy one and regain some of my office space. Your review as an actual user of this model has given me pause. There are always compromises made when combining various functions into one machine, and though the sales pitch promises much, perhaps this MFP is not for me.

In reply to an earlier post on 8 Feb 2014 20:25:28 GMT
Tiago Couto says:
Have the same printer with the same complaints. Lots of cleaning cycles, wich also makes it a slow printer. Very slow...

Posted on 14 Mar 2015 16:55:30 GMT
James says:
If you leave the printer on all the time, how often does it end up doing it's cleaning cycle then?
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