Customer Review

18 of 19 people found the following review helpful
2.0 out of 5 stars we call ours Peggy, 15 Feb. 2012
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This review is from: Neato XV-15 Robotic Vacuum Cleaner (Kitchen & Home)
The first day we got her she worked like a slave, she cleaned the kitchen, the day room, the hall, utility room and laundry room. Maneuvering over the spindly metal tube bases of the kitchen stools proved to be a challenge and we moved them away for her. She recharged twice to finish the 120 M(2) or so areas, finding her own way back to the docking station and then continuing from where she left off. Then we sent her to scrub the floor of the lounge without even saying thanks to her. She coped pretty well with the 100 M(2) of the room but got slightly tangled up in the tassels of the Turkish rug and wasted a bit of time there, she also lost her way in another corner of the room and found it difficult to leave her spot without some assistance from us. Again she recharged twice to finish this area.

The next day it was upstairs with her and all the bedrooms were opened up for her attentions; she coped very well having to recharge twice before being able to finish the 160 M(2) areas. She's been with us for nearly a week now and works every morning on a timed schedule cleaning the ground floor areas most used by us; the amount of dust, pet hair and other unmentionables she gathers is incredible and she does it all effortlessly without raising any dust or losing her temper.

The quality of her work is excellent and if she could cope with rug tassels and tight spaces more intuitively whilst being a little quieter she would deserve a resounding 5 stars but all in all we are very happy that she's part of our family and highly recommend her.

UPDATE:
After 10 months of daily use the RPS (positioning system) developed a fault and as it fell within the warranty period Amazon exchanged it, paying my shipping costs as well. Unfortunately, the replacement I got had a fault as well. It would finish its cycle, go and re-charge and then start over again...and again. Sometimes it would just start on its own off schedule. I just returned that one as well and Amazon are refunding my original purchase cost and shipping. I am now considering whether to get a Roomba. Conclusion: I loved our Peggy but in the end she deceived us!
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