0 of 4 people found the following review helpful
Next day delivery - a con,
This review is from: Cadbury Sharing Hamper by Cadbury Gifts Direct (Misc.)
I bought this hamper and paid for next day delivery which was to be the Saturday. It didn't turn up. When I rang on Monday I was told they don't deliver on a Saturday. I explained I felt conned as it accepted my payment for next day delivery and asked what the alternative delivery would have been if I had paid standard charge. They said first class. So it would have turned up on the Monday anyway.
They refused to refund the extra charge claiming it states it on the website that they don't deliver at the weekend.
It does but in smaller writing and it is unfair that they take a next day delivery charge on a Friday and claim that delivering on the Monday is value for money. It's not.