10 of 11 people found the following review helpful
Likeable Social Media.... worth reading!!,
This review is from: Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks) (Paperback)
As I have started dealing with social media at work,I was after a book which would would give me information and also some ideas on how I can be more effective with it and how to go about dealing with social media as a whole. Likeable Social Media provided me with the information I needed!! The book contains a range of topics and covers everything which anyone who is in social media will need to deal with; from responding quickly to bad comments, to listening first and never stop listening.